Analyst, Physician Business Support

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

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**THE JOB: Analyst, Physician Business Services (6 Month Contract)**

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $62,703 - $78,380

Reporting to the Manager, Physician Business Services the Analyst, Physician Business Services (PBS) is responsible for supporting the Physician Business Services team as a whole with analysis and reporting to inform the EAN Department and Doctors of BC on specific activities and issues arising related to Physician Business Services program. This includes providing support by conducting research, drafting reports, briefing notes and participating in meetings with departments, members, Government, Health Authorities and other agencies. This role will work collaboratively with other Doctors of BC teams to ensure integration with existing reporting, communication, negotiations, knowledge exchange and provincial support structures.

The Analyst, PBS will be responsible for all Physician Business Services reporting requirements to the Doctors of BC, as well will work on a range of ad hoc projects addressing any issues as needed. The Analyst will support the Physician Business Services, and will ensure physicians, partners and stakeholders are connected to information and services that support the program. Additionally the Analyst will be supporting the Physician Business Services Oversight Committee (PBSOC) tasks, projects, and agenda items. This role will require someone who has a high degree of professionalism, confidentiality, attention to detail, and the ability to communicate effectively.

**WHAT SUCCESS LOOKS LIKE**

**Analytical Thinking (A)**:

- Establishes clear goals and priorities and determines criteria for assessing issues and opportunities.
- Systemically analyzes relationships between different information sources and apparently independent problems and issues.
- Proactively resolves highly complex, undefined issues and anticipates trends and outcomes that are not readily apparent on the surface.
- Translates analytical reports into management presentations, and provides guidance to resolve issues.
- Identifies areas of significant concern or opportunity and initiates research to identify critical problems.

**Building Relationships (A)**:

- Maintains effective communication and collaborates significantly with peers organization-wide
- Shares ideas, issues, and opportunities with members of personal network and maintains relationships with relevant professional groups and organizations.
- Sets objectives necessary for obtaining feedback and assistance.
- Seeks referrals from others with relevant expertise and influence.

**Problem Solving (A)**:

- Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions.
- Proactively anticipates and prevents problems.
- Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature.
- Identifies potential consequences and risk levels. Seeks support and buy-in for problem definition, methods of resolution, and accountability.

**Thoroughness (A)**:

- Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
- Reviews department’s progress against established goals, objectives, service level targets, and project
- Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
- Maintains a proactive work review and approval process prior to assignment completion.
- Solicits internal and external customer evaluation of performance and devises measures for improvement.

**Communication For Results (A)**:

- Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem-solving, planning and consensus with business partners.
- Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically.
- Explains the context of multiple interrelated situations, asks searching and probing questions, and solicits expert advice prior to taking action and making recommendations.

**Doctors of BC Team Member**: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tack