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**Responsibilities**: - Create and act on reminders for current accounts. - Proactively schedule and coordinate service work with clients. - Organize/schedule appointments for field technicians to ensure optimum efficiency. - Create notices for inspections and repairs. - Follow up on outstanding quotes for annual inspections and repairs. - Correspond with clients and provide them with all supporting paperwork/reports. - Appropriately file backflow inspection reports (send to the city or file online with BSI). - Coordinate applicable work with subcontractors, and file paperwork in the appropriate location. - Manage the rental of all relevant equipment, paying attention to scheduling and budget. - Review the division’s accounts receivable statement bi-weekly. - Follow up on delinquent accounts and correctly document them in the system for future use. - Schedule a monthly inventory-count to be completed by the field service manager. - Submit applicable forms and reports as per EFP policy, using various programs. - Assist with general office administration (filing, scanning, etc.) - Adhere to all safety policies and procedures set by Escape Fire Protection. - Other duties as assigned. **Reasons to Join** - Extended health & dental benefits - Competitive compensation packages - A culture with a strong emphasis on work-life balance - Room for growth & development within the company **Hours of Work** - Full-Time, Permanent - Monday to Friday - 8-hour shifts **Job Types**: Full-time, Permanent **Salary**: From $20.00 per hour **Benefits**: - Casual dress - Company events - Dental care - Extended health care - On-site parking - Vision care Schedule: - 8 hour shift - Day shift - Monday to Friday - Overtime Supplemental pay types: - Overtime pay Application question(s): - This position is a 100% in-office role. Please answer "yes" to acknowledge this. **Experience**: - Administrative: 1 year (preferred) Work Location: One location
