Automotive Service Coordinator

1 week ago

Abbotsford, Canada Abbotsford Mazda Full time

**Do you have what it takes to join one of Canada’s Best Managed Companies?**

Abbotsford Mazda is seeking an exceptional customer service oriented individual to join their team as a Service Coordinator. You will be responsible to book service appointments for our Abbotsford Mazda Location. If you are looking to join a fun environment and a company that supports your growth, this is the role for you

Trotman Auto Group is an industry-leading, diversified dealer group representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

**About the Role**

The Service Coordinator will greet and check in service customers, conduct vehicle walk-arounds, move vehicles, answer phones, book appointments, and support service advisors and technicians. Previous Automotive Coordinator experience is preferred but not required.

**Schedule**:Full-Time (Monday - Friday)

**Wage**:$18/h - $22/h (Depending On Experience)
**What We Offer**:

- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Paid time off, etc.
- Employee Discounts
- Weekly Incentives
- Real-time Comprehensive Training

**Who You Are**:

- Proven track record of success in customer service
- Previous experience as an Automotive Appointment/Service Coordinator is preferred but not required
- Excellent interpersonal and relationship-building skills
- Fluent in English (written and verbal)
- Exceptional customer service skills with a strong desire to exceed expectations
- Proficient computer skills, particularly in Microsoft Office
- Valid Class 5 or 7 BC driver’s license with a clean driver’s abstract

**What Your Day Will Look Like**:

- Greet service customers and check them in
- Conduct vehicle walk-arounds to confirm condition, note damage, record mileage, etc
- Move vehicles around the lot and shop
- Answer phones and provide updates to customers
- Book and confirm appointments as needed
- Assist with other day-to-day tasks to support our service advisors and technicians

**Be part of an amazing team that lives their values out loud each day**

**#INDLOW

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