Housing Case Manager

2 weeks ago

Moncton, Canada John Howard Society of Southeastern New Brunswick Inc. Full time

The Housing Case Manager works in a team providing high-quality case management services to assist tenants in maintaining stable long-term housing. The Housing Case Manager will have a thorough understanding of harm reduction and housing first philosophies and will be able to demonstrate this verbally and in practice.

The Housing Case Manager meets individuals where they are at, providing nonjudgmental and empathetic support. The Housing Case Manager will have knowledge of systems and program referrals within the community that are applicable to the tenant and their case plan. Specific accountabilities will include regular assessments, developing action plans, crisis counseling, home visits, unit maintenance support, and goal setting.

The Housing Case Manager will have a reliable vehicle, with appropriate insurance, as they will be providing transportation to certain appointments for tenants, and as necessary.

The Housing Case Manager will maintain case notes and other documentation in tenant case files, contribute to statistics for monthly reports; and other duties that might be required as part of the John Howard SENB team.

The goal of this position is to assist individuals within the housing program in maintaining their tenancy by offering comprehensive wraparound services, including mental health support, addiction recovery resources, and life skills training while fostering the tenants' independence.

Qualifications:

- University degree or college diploma in Social Science or in Family or Human Services or combination of experience and training considered.
- Experience with and/or lived-experience with marginalized populations with the ability to empathize with a wide variety of challenging experiences in a caring, non-judgmental manner.
- Demonstrate an understanding of and respect for the roots of the issues that may be presented by tenants
- Knowledgeable in motivational interviewing skills and trauma informed care models
- Bilingual in French and English is an asset
- Excellent interpersonal/communication/listening skills
- Basic CPR/First Aid/ ASIST are assets

In addition, because of the changing nature of the work and affordable and supported housing, ongoing professional development will be required.

This is a full-time position (minimum of 37.5 hours/week) with some evenings and weekends as required.

Pay: $20.00-$21.00 per hour

**Benefits**:

- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you currently reside in the Greater Moncton area?
- Do you currently have a reliable vehicle and driver's license?

Work Location: In person

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