Customer Service Representative
2 weeks ago
POSITION OVERVIEW
As the first point of contact with our Members, the Customer Service Representative is a critical part of the team. They demonstrate a positive energy and consistently provides exceptional customer service.
If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want to develop your career in tax and accounting, then this is the role for you.
KEY RESPONSIBILITIES
Provide exemplary customer service
Collaborate with other team members/departments to manage and exceed Member expectations
Prepare, review and file confidential documents, reports and other correspondence materials
KNOWLEDGE, SKILLS and ABILITIES
Excellent written and verbal communication skills with well-developed telephone skills
An aptitude for learning
Superior organizational skills
Superior time management skills with the ability to multi-task and prioritize appropriately
A working knowledge of MS Office
**Job Types**: Full-time, Part-time
**Salary**: $18.00-$21.00 per hour
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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