Manager, In-patient Care

**Why work at Shouldice Hospital?**

At Shouldice Hospital, we pride ourselves on delivering the world’s best surgical outcomes and patient care in hernia treatment. We have an unwavering focus on our patients and commitment to our staff. We’ve created a culture where our staff feel like family and are empowered to make a difference. As an Ontario Licensed Specialty Hospital for over 77 years, we place trust, integrity, teamwork, and caring at the heart of what we do.

The Clinical Manager of the In-Patient Care unit will be responsible for the human and financial resources of the Pre-operative, and Post-Operative patient services. This role will report to the Director of Nursing and will oversee care for patients pre and post hernia surgery and all staff participating in the provision of care. The Clinical Manager, In-Patient Care, will work collaboratively with physicians and other clinical and nonclinical leaders to ensure standardized care, and safe practices are consistent with the Shouldice Hospital’s goals and objectives.

**RESPONSIBILITIES**
- Responsible for the overall organization and leadership of the Preoperative surgical program including patient care delivery, operational planning, HR development, financial management, quality management and education and research.
- Participates as a member of the team, facilitating, planning, goal setting, evaluation and assisting in the management of the fiscal, human and material resources assigned to the program, as well as establishing standards and development and delivery of program to patients.
- Liaising and collaborating with internal and external professionals and stakeholders to ensure practice standards are aligned and integrated across the hospital and nursing.
- Establishing and representing the global overview of the program through sound and influential decision-making and achievement of the strategic and operational plans.
- Performing other duties consistent to the job classification and as required by the hospital.
- The Clinical Manager, In-Patient Care, is accountable to the Director of Nursing for budget, operational responsibilities and professional practice.
- Provides leadership in the definition of strategic direction and ensures excellence in patient care and service delivery through continuous quality improvement processes that include planning, quality monitoring and risk avoidance to the patients and the organization.
- Provides leadership to a team of healthcare professionals in collaboration with the Director of Nursing.
- Ensures that all aspects of patient care and services are consistent with the Hospital’s goals and objectives and align with the needs of the patients being served.
- Responsible for enhancing the interprofessional collaboration throughout the continuum of patient care.

**QUALIFICATIONS**
- Master’s degree in nursing, Health Care related, or Business field is preferred.
- Bachelor’s Degree is required.
- One to two years of leadership experience in hospital setting is preferred.
- Experience in quality, resource and utilization management and planning, and
- effective communication.
- Professional membership.
- Demonstrated significant experience in a leadership role.
- Superior financial and statistical management abilities; including the ability to assess, interpret and project budgetary needs.
- Program planning and evaluation skills.
- Ability to make quick effective decisions in the organization and functioning of the nursing unit or services.
- Ongoing Professional Development.
- Ability to work with all health disciplines to achieve best practices.
- Possess team building, creative thinking and ability to function effectively during periods of rapid change and transition.
- Excellent interpersonal, customer service, analytical, teamwork, leadership skills and conflict resolution skills.
- Proficient in Microsoft Office and electronic documentation and data entry.
- Communicates effectively with the multidisciplinary team and external areas using timely, appropriate written, verbal and non-verbal means.
- Demonstrates leadership competencies consistent with position level.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Effectively uses empathy in interactions with others.
- Commitment to providing an exceptional experience for staff and patients.

**Job Types**: Full-time, Permanent

Pay: Up to $120,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Master's Degree (required)

**Experience**:

- Manager, In-Patient Care: 2 years (required)

Licence/Certification:

- RN Licence (required)
- Licence to work in Canada (required)

Work Location: In