Receptionist/administrative Assistant
19 hours ago
Company Description:
Flame Studio is a vibrant music and dance studio offering a wide range of private and group dance classes, music classes, and various services, including photography, film production, song recording, music production, dance performances, and music band performances. We pride ourselves on our creative and passionate approach to teaching, and our dedication to providing a welcoming and inclusive environment for students of all ages and backgrounds.
**Job Description**:
We are currently seeking a dedicated Front Desk Receptionist/Marketing Assistant to support our daily operations and assist in promoting our studio's services. This role requires a balance of administrative skills, customer service, and an understanding of marketing in the dance and music industry. While a background in dance and/or music is a plus, it's not required.
Key Responsibilities:
1. Perform daily receptionist duties, including greeting visitors, responding to inquiries, scheduling and enrolling students in classes, and processing payments.
2. Assist in managing and maintaining the studio's social media presence, including posting daily activities, class videos, promotions, events, and other relevant content.
3. Assist with the planning and coordination of events, including contacting performance opportunities and collaborating with instructors.
4. Help promote our class packages to prospective clients by understanding our offerings and the unique advantages of our studio.
5. Provide support to instructors during classes and facilitate communication to ensure a positive experience for students.
6. Maintain a professional and friendly demeanor at all times, prioritizing customer satisfaction.
Qualifications:
- Experienced in customer service and sales
- Enthusiastic about global entertainment (dance, music, entertainment shows, and celebrities)
- Familiar with various types of social media platforms (basic editing, postings of photos and videos)
- Able to work on weekends
- Excellent communication and problem-solving skills
- Able to work calmly under pressure and in time-sensitive situations
- Strong ability to keep precise records and schedules
- Self-starter with the ability to take initiative to complete tasks
- Experience building positive relationships with clients
- Ability to maintain correspondence with clients regarding logístical details
- Experience tracking and updating event details (dates, times, teachers, etc.)
- Ability to collaborate with the Operations and Managers as needed
- Timely response to messages and phone calls
- Ability to resolve logístical issues quickly and calmly
- Willing to perform other duties as assigned
Compensation:
The Front Desk Receptionist/Marketing Assistant will receive a competitive base salary, commensurate with experience. Further details will be discussed during the interview process.
To Apply:
**Salary**: $15.50-$17.50 per hour
**Benefits**:
- Commuter benefits
- Flexible schedule
- On-site gym
- On-site parking
- Profit sharing
- Store discount
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
COVID-19 considerations:
Proof of valid Covid-19 Vaccinations
**Education**:
- Secondary School (preferred)
**Experience**:
- Marketing: 1 year (preferred)
- Receptionist: 1 year (preferred)
- Sales: 1 year (required)
Work Location: In person
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