Dental Treatment Co Ordinator

2 days ago

St Catharines, Canada Monarch Dentistry Full time

**Join the Monarch Dentistry Team**

Are you a motivated and team-oriented professional looking for an opportunity to make a difference in patients' lives? Monarch Dentistry is seeking a **dedicated Treatment Coordinator** to join our **St. Catharines** location

**About the Role**:
As a **Treatment Coordinator**, you will play a vital role in ensuring a seamless and positive experience for our valued patients. Your primary responsibility will be to guide patients through their treatment process, from understanding their treatment plan and insurance benefits to coordinating appointments and financial arrangements.

**Key Responsibilities**:

- **Patient Care & Coordination**:

- Present treatment plans and financial estimates to patients.
- Assist with financial arrangements and process pre-authorizations.
- Ensure patients understand their treatment and next steps.
- **Appointment Management**:

- Schedule and confirm patient treatment appointments.
- Follow up with patients who have missed appointments or have incomplete treatments.
- Optimize the doctor and hygiene schedules to ensure efficiency.
- **Administrative & Team Support**:

- Manage treatment paperwork, including consent and policy forms.
- Maintain strong communication with the clinical team to ensure smooth daily operations.
- Answer and return patient calls in a professional and timely manner.
- Uphold Monarch Dentistry’s policies, professional standards, and commitment to Service Excellence.

**What We’re Looking For**:

- Experience optimizing patient appointment scheduling.
- Ability to maintain a high level of patient confidentiality and professionalism.
- Flexible availability, including evenings and weekends as needed.
- Previous experience as a **dental assistant** is preferred.
- Strong organizational and multitasking skills in a fast-paced environment.
- Punctual, reliable, and a strong team player.
- Excellent interpersonal and communication skills, with the ability to connect with diverse patients.
- Experience with dental practice management software (**Dentrix** or similar) is an asset.

**What We Offer**:

- **Permanent, full-time position** with competitive wages.
- **Opportunities to work at multiple locations.**:

- A **collaborative and supportive team environment.**:

- **Ongoing training and professional development.**:

- A **fast-paced, engaging workplace** where your contributions matter.
- **Flexible scheduling options** for work-life balance.

At **Monarch Dentistry**, we are proud to be an **equal opportunity employer.** We celebrate diversity and are committed to creating an inclusive workplace that reflects the communities we serve.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Evening shift

**Experience**:

- Treatment coordinator: 3 years (required)
- Dentrix: 2 years (required)

**Location**:

- St. Catharines, ON (required)

Work Location: In person

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