Patient Care Coordinator

2 weeks ago

Calgary, Canada The Longevity Lab Full time

**About The Longevity Lab**

The Longevity Lab is an integrative health clinic in the Crowfoot area, dedicated to health optimization and longevity medicine. We pride ourselves on creating a supportive and collaborative environment for both our patients and team members.

**About the Position**

We are seeking an energetic, confident, and team-oriented **Patient Care Coordinator** to join our team on a **part-time or casual basis**. Evening shifts are required, so availability for those shifts is essential. This role will primarily involve covering sick days, personal time off, and busy clinic days when additional support is needed.

**Clinic Hours**:

- Monday: 2 PM - 8 PM
- Tuesday - Thursday: 8 AM - 8 PM
- Friday: 8 AM - 4 PM
- 1st & 3rd Saturdays of the month: 9 AM - 2 PM

**Main Coverage Shifts**:

- Monday - Thursday: 8 AM - 2 PM
- Fridays: 8 AM - 4 PM
- Saturdays (1st & 3rd of each month): 9 AM - 2 PM

**Responsibilities**
- Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Assist patients with scheduling and confirming appointments, completing necessary forms and documentation
- Process payments including direct billing
- Faxing, scanning and filing of documentation
- Booking and maintaining appointments / schedules for 8+ health care providers
- Maintain the cleanliness of the clinic throughout the day including sanitizing patient area, high touch points, etc.
- Other administrative tasks as assigned

**Qualifications**
- Minimum high school diploma or equivalent
- Excellent computer skills (Word, Excel, Outlook Exchange)
- Familiarity with Jane App is an asset
- Exceptional telephone skills, strong interpersonal and communication skills
- Previous work experience in a health clinic
- Excellent time management and multi-tasking skills
- Patient-focused with a professional attitude

**What We Offer**
- Supportive, collaborative team environment
- Free ground-level parking for all staff and patients
- Discount on products and clinic services

**For More Info**
- **IMPORTANT**:_

Please submit your resume and a short cover letter introducing yourself. Include the following details:

- Availability for day/evening shifts.
- Preferred days of the week.
- Desired number of hours per week or month.

We thank all applicants, however, only those who fit the required qualifications and include a resume and a cover letter will be selected for interviews. We look forward to hearing from you

**Job Types**: Part-time, Permanent, Casual

Pay: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Wellness program

Schedule:

- Day shift
- Evening shift

Work Location: In person

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