Customer Service Representative

7 days ago


Brockville, Canada The Butcher Shop Inc. Full time

**Job Overview**

**We are seeking an English speaking adult to work weekdays and on Saturdays** 3yrs. experience is essential.**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively, handle inquiries, and resolve issues will be essential in ensuring customer satisfaction and loyalty.

**Duties**
- Respond promptly to customer inquiries and questions about our products
- Provide accurate information about products
- Assist customers with picking products and placing orders
- Handle complaints and resolve issues in a timely manner
- Upsell products and services when appropriate to enhance customer experience
- Collaborate with team members to improve service delivery and customer satisfaction
- Adhere to company policies regarding phone etiquette and customer interactions

**Qualifications**
- Minimum 3yrs. customer service is essential
- Strong communication & excellent math skills
- Previous experience in managing a cash register
- A friendly demeanor.
- Ability to manage multiple tasks while maintaining attention to detail
- A positive attitude and a willingness to learn new skills.

Join our team as a Customer Service Representative where your contributions will make a difference in the lives of our customers

Pay: From $18.00 per hour

Expected hours: 36 - 44 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Application question(s):

- Are you able to start as early as 7:30am? Can you work 8am-2:30pm on Saturdays?
- Can you start working before Oct. 20?

Work Location: In person



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