10/29/25 - Fit Expert

2 weeks ago

North Vancouver, Canada Red Wing Shoes North Van Full time

**Overview**:
As a _**Retail Sales Associate**_ at Red Wing Shoes, you’re not just a sales expert, you are a _**Fit Expert**_ Using our foot analysis technology, combined with your product knowledge, exceptional customer service and our proven fitting process, you are essential to helping your customers fall in love with their next pair of shoes.

Red Wing Shoes is the place to start for a great retail career. We offer opportunities for advancement through career development to help you achieve your career goals. Build your legacy at Red Wing Shoe Company.
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, our legendary fitting process, and teaming up with co-workers to provide excellent sales service.
- Engage with each customer to create an authentic brand experience.
- Measure and fit every customer properly.
- Achieve Store KPI requirements as established by Red Wing Corporate standards
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Enter customer information and sales into Point of Sales system, process payments & returns, balance cash drawer and daily reporting.
- Maintain knowledge of product features and benefits, as well as technical specifications of all lines, merchandising and marketing efforts, and promote community engagement.
- Provide shoe cleaning and conditioning service, minor repairs and coordinate warranty work with local partners.
- Dependability and flexibility with scheduled work shifts, including weekend, evenings and holidays as needed.
- Adhere and execute all store policies, procedures and practices as outlined by Store Manager.

**Qualifications**
- Strong customer service and retail selling experience required.
- Passionate about footwear Retail footwear and/or wholesale experience preferred.
- Computer experience with Excel, Word, Outlook, and Point of Sales systems.
- High school diploma or general education degree (GED) required, and 0-2 years related experience/training.
- Motivated, confident, and comfortable engaging customers to deliver an elevated experience.
- Initiates completion of tasks or activities without necessary supervision.
- Takes initiative to learn and maintain up-to-date knowledge on product.
- High energy, enthusiasm, and motivated demeanour.
- Enjoys working as part of a team and contributes to a positive and inclusive work environment.
- Flexible availability - including nights, weekends, holidays, and a changing schedule.
- Is a future leader and mentor

**Physical Demands**
- Lifting 50 pounds, climbing a ladder to 10’
- Bending/stooping/kneeling required, routine standing for duration of shift (up to 8 hours)

Store maintenance duties including but not limited to vacuuming, mopping & waxing floors, washing windows and setting up and maintaining displays.

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Sales Associate: 2 years (required)
- Customer service: 2 years (required)
- Sales: 2 years (required)

Work Location: In person

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