District Fitness Manager

*Relocation to Vancouver, BC*

The District Fitness Manager (DFM) ensures a best in class fitness experience for our team members and club members for their district.

• Communicate and uphold company standards and lead by example.

• Bring to life our core values, mission, vision, fitness philosophy and service standards.

• Lead, grow and develop a fitness team to ensure they are successful in their position.

• Achieve various key performance indicators, including revenue, member retention and staffing.

Job Scope

• Reports To: VP of Fitness

• Direct Reports: Fitness Managers and Assistant Fitness Managers & Personal Trainers (2nd line of reporting)

• Number of Clubs: 7 – 10

Responsibilities

District Fitness Management (40% of the time): Ensure that members have access to best in class fitness education, programs and training and that this aligns with company fitness philosophy and service standards.

• Ensure the fitness team is providing best in class scientific programs and in-person training to their clients.

• Achieve monthly fitness revenue targets, by coaching and developing the fitness team to attain targets.

• Review business plans and work schedules; ensure company procedures and practices are followed during the sale, servicing and reporting of sessions.

• Accurate administration of Personal Training digital files, measurement tracking and workout programs.

• Address member questions and concerns as they arise; encourage their involvement in fitness programs and services.

Staffing & Development (40% of the time): Maintain an engaged and high performing fitness team that aligns with the company goals and values. 

• Responsible for hiring, training and development of the fitness team. Host and conduct large group on-boarding and development activities as needed.

• Conduct weekly club visits to review performance, including coaching, feedback, career growth and advancement

• Guide Fitness Managers on how to develop, grow and mediate concerns amongst team members and members.

• Manage labour budgets, including session hours and non-session hours.

Sales & Service (10% of the time): Participate and support in fitness activities.  

• Direct selling and servicing of personal training sessions.

• Assist in revenue generating activities, including complimentary workouts, supplement booths, seminars/workshops, etc.

General (10% of the time): In addition to specific functional accountabilities, the DFM is expected to act as a cross functional manager. This includes, understanding the role and duties of their peers and step-in in to assist members and team members as needed.

 Education & Qualifications

•  Minimum two years as a Personal Trainer and three or more years as a Fitness Manager required, multi-unit management experience preferred.

• Consultative sales experience preferred

• Ability to communicate effectively in English (oral and written communications)

• Ability to coach and motivate team members

• Strong organizational skills, ability to work under pressure and meet deadlines

• A desire to continuously learn, develop and share knowledge

• Intermediate Microsoft Office skills (Word, Excel and Outlook)

• An energetic, enthusiastic networker and self-promoter

• Physically able to perform the position (i.e. stand for up to 8 hours and lift 25 lbs)

• Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business

• Must be able to travel by car or airplane up to 10% of the time

Our Perks:

• Competitive compensation

• Group benefits (dental, extended health & travel)

• Complimentary membership to all locations (16 & growing) for you and one other

• Discounted personal training, supplements and retail clothing

• Flexible schedule to work out during the day

• Private and fully equipped gym at our corporate office

• Collaborative open office, shared by corporate, club and fitness education

Our Values: 

• Fun: We laugh, smile and enthusiastically have a good time, all the time

• Passion: We put our all into everything we do and empower each other to be our best selves every day

• Community: We build together, creating a motivating space for shared growth

• Inclusive: We welcome everyone to be part of our world and pride ourselves in being a community for all.

About Fitness World: Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it's changed hands over the years, we continue to provide best in class health and fitness facilities and services.

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