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District Fitness Manager

2 weeks ago

Vancouver, British Columbia, Canada Club Full time

*Relocation to Vancouver, BC*

The District Fitness Manager (DFM) ensures a best in class fitness experience for our team members and club members for their district.

  • Communicate and uphold company standards and lead by example.

  • Bring to life our core values, mission, vision, fitness philosophy and service standards.

  • Lead, grow and develop a fitness team to ensure they are successful in their position.

  • Achieve various key performance indicators, including revenue, member retention and staffing.

Job Scope

  • Reports To: VP of Fitness

  • Direct Reports: Fitness Managers and Assistant Fitness Managers & Personal Trainers (2nd line of reporting)

  • Number of Clubs: 7 – 10

Responsibilities

District Fitness Management (40% of the time): Ensure that members have access to best in class fitness education, programs and training and that this aligns with company fitness philosophy and service standards.

  • Ensure the fitness team is providing best in class scientific programs and in-person training to their clients.

  • Achieve monthly fitness revenue targets, by coaching and developing the fitness team to attain targets.

  • Review business plans and work schedules; ensure company procedures and practices are followed during the sale, servicing and reporting of sessions.

  • Accurate administration of Personal Training digital files, measurement tracking and workout programs.

  • Address member questions and concerns as they arise; encourage their involvement in fitness programs and services.

Staffing & Development (40% of the time): Maintain an engaged and high performing fitness team that aligns with the company goals and values. 

  • Responsible for hiring, training and development of the fitness team. Host and conduct large group on-boarding and development activities as needed.

  • Conduct weekly club visits to review performance, including coaching, feedback, career growth and advancement

  • Guide Fitness Managers on how to develop, grow and mediate concerns amongst team members and members.

  • Manage labour budgets, including session hours and non-session hours.

Sales & Service (10% of the time): Participate and support in fitness activities.  

  • Direct selling and servicing of personal training sessions.

  • Assist in revenue generating activities, including complimentary workouts, supplement booths, seminars/workshops, etc.

General (10% of the time): In addition to specific functional accountabilities, the DFM is expected to act as a cross functional manager. This includes, understanding the role and duties of their peers and step-in in to assist members and team members as needed.

 Education & Qualifications

  •  Minimum two years as a Personal Trainer and three or more years as a Fitness Manager required, multi-unit management experience preferred.

  • Consultative sales experience preferred

  • Ability to communicate effectively in English (oral and written communications)

  • Ability to coach and motivate team members

  • Strong organizational skills, ability to work under pressure and meet deadlines

  • A desire to continuously learn, develop and share knowledge

  • Intermediate Microsoft Office skills (Word, Excel and Outlook)

  • An energetic, enthusiastic networker and self-promoter

  • Physically able to perform the position (i.e. stand for up to 8 hours and lift 25 lbs)

  • Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business

  • Must be able to travel by car or airplane up to 10% of the time

Our Perks:

  • Competitive compensation

  • Group benefits (dental, extended health & travel)

  • Complimentary membership to all locations (16 & growing) for you and one other

  • Discounted personal training, supplements and retail clothing

  • Flexible schedule to work out during the day

  • Private and fully equipped gym at our corporate office

  • Collaborative open office, shared by corporate, club and fitness education

Our Values: 

  • Fun: We laugh, smile and enthusiastically have a good time, all the time

  • Passion: We put our all into everything we do and empower each other to be our best selves every day

  • Community: We build together, creating a motivating space for shared growth

  • Inclusive: We welcome everyone to be part of our world and pride ourselves in being a community for all.

About Fitness World: Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it's changed hands over the years, we continue to provide best in class health and fitness facilities and services.

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