Benefits Management Analyst

3 days ago


Montréal, Canada Medavie Full time

Position Type:
Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

As a Benefits Analyst, you will be part of a multidisciplinary team that consists of Data Specialist. As a Benefit Management Analyst, you will also be responsible to assist with installations, configurations, maintenance and troubleshooting as well as prepare, implement, and maintain quality documentation.

As well, you will:
- Monitor, triage, assign and follow-up on internal and external work requests or inquiries within corporate turn around time.- Review release notes, develop test plans and carry out test cases.- Develop and maintain operational processes (reference material).- Make sure all reference material is accurate and complete and available in both French and English.- Participate in client meetings and document activities, progress, decisions by producing and distributing meeting minutes.- Validate data integrity using the different tools available.- Perform data entry as needed.- Serve as a primary contact for escalations.

What you need to succeed:
- Post-secondary degree or computer science or related field of equivalent experience- 1 to 3 years of relevant experience- Coordinate tasks and make independent decisions without the need for much supervision- Team player- Knowledge of group insurance plan administration and ability to learn new systems.- Advanced Knowledge of Excel and Office Suite- Bilingualism (English & French) is a necessary requirement for this position

Core Competencies- Expert ability to assemble, analyze and evaluate data.-
- Excellent skills in customer approach and professional relations development and a clear understanding of the basic principles of customer-focused management.- Ability to organize work and information methodically to execute critical tasks in compliance with deadlines.

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