Front Desk Receptionist

5 days ago

East St Paul, Canada Enhance Aesthetics & Laser Full time

Front Desk Coordinator - Medical Aesthetics

Enhance Aesthetics And Laser

Position Overview:
We are seeking a friendly, organized, and professional Front Desk Coordinator to join our team at Enhance Aesthetics And Laser. As the first point of contact for our clients, you will play a crucial role in providing an exceptional patient experience. Your responsibilities will include managing the reception area, scheduling appointments, handling inquiries, assisting with non-surgical aesthetic procedures and ensuring smooth day-to-day operations.

Key Responsibilities:

- Greet and welcome patients and visitors with warmth and professionalism.
- Schedule and confirm patient appointments using clinic scheduling software.
- Maintain an organized reception area and ensure patient comfort while waiting.
- Assist with patient check-in and check-out processes, including collecting and verifying patient information and payments.
- Process payments and ensure proper documentation for services rendered.
- Coordinate with medical staff to ensure timely patient flow and handle any scheduling conflicts.
- Assist with inventory management, ordering supplies, and ensuring that treatment rooms are stocked.
- Maintain confidentiality and adhere to PHIA guidelines in all patient interactions.
- Assist with non-surgical aesthetic procedures as needed.
- Provide support with marketing efforts, including patient follow-ups and promotions.

Qualifications:

- High school diploma or equivalent; additional certification in office management or customer service is a plus.
- Previous experience in a front desk, receptionist, or customer service role, preferably in a medical or spa environment.
- Strong interpersonal skills with a customer-first mindset.
- Excellent verbal and written communication skills.
- Proficiency in using office software (e.g., Microsoft Office Suite) and scheduling systems.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Knowledge of medical aesthetics procedures and terminology is a plus but not required.

Key Competencies:

- Exceptional organizational skills and attention to detail.
- Punctual in all aspects.
- Professional appearance and demeanor.
- Ability to maintain calm and courteous interactions under pressure.
- A team player who is adaptable and able to collaborate with clinical and administrative staff.

Work Hours:

- Part-time with potential for Full-time position with occasional evening or weekend shifts depending on clinic hours.

**Benefits**:

- Competitive pay opportunities for bonuses or commissions.
- Employee discounts on aesthetic treatments and skincare products.
- Ongoing training and professional development opportunities.

This is an excellent opportunity for someone passionate about aesthetics and customer service to grow within a dynamic and professional medical aesthetics environment. If you thrive in a fast-paced setting and enjoy helping people feel confident and beautiful, we encourage you to apply

**Job Types**: Full-time, Part-time, Permanent

Pay: $15.30-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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