Facility/property Manager

**Facility/Property Management**
- WHO WE ARE - PARKIT ENTERPRISE _

SUMMARY

The Facility Manager is responsible for operations and budget management, service delivery management, project management, tenant relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

- Moderate to large-sized portfolios; and/or
- Facilities of moderate to high complexity; and/or
- Contract requirements of moderate to high complexity

KEY DUTIES & RESPONSIBILITIES

Portfolio Operations and Management
- Manage operations and maintenance activities including annual programs for a portfolio of facilities.
- Responsible for ensuring facility uptime objectives are met. Ensure the continued safe and reliable operation of the portfolio of facilities managed.
- Create and implement annual facility management plans.
- Collaborate with relevant stakeholders and oversee the implementation of facility-related programs.
- Oversee maintenance and repair activities and performance of internal Technicians and service providers. Ensure work is completed on time, safely, and meets quality requirements.
- Ensure all relevant documentation (i.e. annual facility inspections, equipment data, project files, etc.) are captured within service maintenance databases.
- Collaborate with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement, and inclusion within the capital budget.
- Continuously seek ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, and utilizing internal Technicians wherever possible.
- Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.

Travel (10-20%) will be required.

Service Delivery Management
- Develop and maintain effective relationships with clients. Ensures ongoing client satisfaction.
- Act as the focal point of escalation for issues pertaining to facilities managed.
- Responsible for meeting budget for assigned portfolio.
- Develop and manage the budget for portfolio and project expenses. Collaborate with immediate supervisor to ensure affordability, budget management, and ongoing profitability.
- Liaise with relevant team members for reports to monitor expenses.
- Review and approve expenditures.
- Develop and execute project plans and related estimated costs and budget for assigned portfolio.
- Oversee project delivery.
- Liaise with relevant stakeholders to ensure projects are delivered with minimum disruption to facilities and all relevant data is received and updated into a database.
- Ensure all regulatory compliance requirements have been performed and all related documentation is created and maintained.
- Collaborate with Procurement and Supply Chain colleagues to source and qualify vendors, and source and procure goods and services.
- Ensure the availability of an adequate inventory of tools and other supplies to operate the facilities.
- Responsible for employee-oriented activities including but not limited to employee engagement, development, and performance management, hiring and retention, and compensation

MINIMUM EDUCATION: College diploma or equivalent training (e.g. Real Property Administration, Certified Electrical Technologies, etc.)

JOB-RELATED EXPERIENCE: 3-5 years or more

KEY COMPETENCIES
- College diploma.
- 3-5 years or more of facility management work experience.
- Facility operations and maintenance management experience.
- Proficiency with facility equipment and building systems.
- Service delivery management ability.
- Budget management.
- Developed communication, influence, persuasion, and negotiation skills.
- Client relationship management ability.
- People leadership skills.
- Vendor management skills.
- A focus on client service and the ability to triage matters of urgency.
- Project management skills.
- Emergency preparedness and business continuity planning and execution abilities.
- An awareness of current Environmental Sustainability practices.
- Maintain current knowledge of facilities management best practices and implement as required.
- Solid knowledge of current building standards, code, and legislative requirements.

Licenses and/or Professional Accreditation
- Certified Facility Manager - International Facility Management Association (IFMA).
- Certified Property Manager - Institute of Real Estate Management.
- Facility Management Administrator Designation - Building Owners and Managers Institute (BOMI).
- Real Property Administrator - Building Owners and Managers Institute (BOMI).

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Weekend availability

**Experience**:

- facilities management: 3 ye