Business Analyst

**POSITION SCOPE**:
The Business Analyst (PI/PO) acts as a functional consultant to support the SAP implementation project readiness and continuation. This role is responsible for the design, delivery and support of interfaces between SAP and non-SAP systems that combine functional business processes with the technical message based integration tools. This role will ensure all processes related to PI/PO modules are documented and will assist with any testing, handle any standard PI/PO configuration tasks and will integrate new businesses to SAP as needed. This position will provide go-live and ongoing post go-live support and is accountable for collaborating with the internal user community to provide exceptional SAP functional and technical guidance that facilitates SAP utilization, process improvements, expansion and integration.

**KEY ACCOUNTABILITIES**:

- Responsible for all phases of the life cycle across all integrations supported by the team, including blueprinting, mapping, development, configuration, testing, go-live, and production support
- Following initial map development, provides significant time and effort focused on the daily production support tasks.
- Responsible for closely monitoring the exceptions in daily EDI transactions, and collaborating with internal and external teams to resolve all critical EDI issues within defined SLA
- Ensures all EDI transactions being processed on a timely basis and takes action to minimize the EDI transaction error rates and EDI related fines
- Works closely with Business Analysts and key users to define and communicate the key integration requirements for business processes
- Interpret customer/supplier’s EDI specifications; create/modify EDI mappings in accordance with the EDI specifications, primary EDI transactions include but not limit to: 850, 855, 856, 860, 870, 810, 846, 824, 864, 812, 820, and 997
- Configures AS2, FILE, FTP, SFTP, HTTP/S, PROXY, IDOC, RFC, SQL, REST adapters
- Designs and defines Anatolia’s own EDI specifications when applicable
- Prepare and deliver training to end users as required and provide user support after go live
- Assists with user requests when required to ensure an appropriate level of internal customer service is achieved.
- Performs other duties as assigned

**This position also includes**:

- Demonstrated experience and ability working with complex information that involve unrelated processes and methods using different variations in daily routine
- Oversight demands are very complex and has a high degree of challenge including providing/receiving direction with general instructions.
- Demonstrated ability to deliver recommendations on significant policies
- Demonstrated accountability for quality, accuracy and adherence to work instructions with discretion required when exercising duties within pre-determined limits and procedures
- Demonstrated capability to work with mínimal direction regarding routine work that has vague or no affiliated process instructions as well as working to resolve complicated issues
- Demonstrated understanding that work contributions have some influence beyond the immediate department and as such duties are executed with care, accuracy and compliance to instructions
- Demonstrated ability to proactively come up with creative/innovative solutions and generate new ideas as nature of work requires a moderate degree of creativity/innovation in carrying out duties.
- Demonstrated ability to work collaboratively with other departments as interactions are generally with peers within the work area
- Capable of interacting with internal and/or external customers, providing them with correct information, straightforward support and common courtesy
- Understanding that work efforts may have a minor impact on the employer brand and public reputation and as such ensure that behaviour and communications shall be professional and accurate at all times

**QUALIFICATIONS**:

- Post-Secondary Degree in Information Technology or Information Systems related discipline required
- A minimum of 5-7 years of relevant experience required within a similarly related industry is required
- Advanced SAP PI/PO expertise, specifically Data Integration tool suites, deep knowledge in SAP IDOC and related transaction processes
- Expertise in EDI transactions for ANSI X12, Familiarity with integration adapters (AS2, VAN)
- Deep understanding in SQL, SQL Functions, Data structures, Data investigation
- SAP S4 HANA experience is necessary
- Detail oriented and able to work both independently as well as collaborate with functional, business user and external 3rd party teams
- Strong problem solving and business analysis skills and experience, including functional decomposition, requirements gathering and process modelling
- Exceptional English communication skills, both written and verbal, including technical writing skills
- Strong attention to detail and ability to work in a consultancy role
- Demonstrated ability