Customer Experience Advisor

2 weeks ago

Dartmouth, Canada Nutri-Lawn Full time

CUSTOMER EXPERIENCE ADVISOR

Founded in 1985, with over 25 locations across Canada our innovative approach and treatments have led the industry in the realm of organic, environmental, and ecological sustainability.

Nutri-Lawn is more than just fertilizer and weed control. It is about caring for people and homes by providing friendly, timely and proven solutions. Our clients know they can count on our knowledge and experience to help them achieve healthy lawns of which they can be proud, using products that are safe for family, pets, neighbors, and the environment.

Our Company Culture

Nutri-Lawn is dedicated to becoming Canada’s leading lawn care company that cares about people and inspires them to grow and move forward. We are looking for people with a positive attitude to join our friendly work environment, with the opportunity of long-term growth. At Nutri-Lawn, “we nourish lawns and lives”.

Day-to-Day at Nutri-Lawn
- Monday to Friday 8:00am-5:00pm. No evenings or weekends.
- Team atmosphere, working from our office in Dartmouth, NS.
- Responsible for building relationships with customers, handling inquiries and providing product, service and scheduling information,
- Personal interaction with our most valued customers.
- Industry and company training.
- Quarterly team social events.

Desired Skills

We are looking for highly motivated individuals who have the following attributes:

- Energetic, hard working and team oriented.
- Excellent customer service skills.
- High school diploma or industry related education.
- Post secondary education is an asset.
- Outstanding verbal and written communication skills.
- Excellent organizational and time-management skills.
- Experience with office management tools, including Microsoft office.
- Positive attitude, with a willingness to learn new skills, software, and processes.
- Knowledge of lawn care products and services is an asset but not required.
- Bilingual (English & French) is an asset.
- Ability to work flexible/additional hours during the spring.
- Technology efficient.

**Benefits**:
At Nutri-Lawn you will enjoy industry and company training, competitive compensation, and growth opportunities.

Employee Experience

Together, we promote diversity, equity, and inclusion by fostering a dynamic and innovative workplace culture where all are valued, and respected. At Nutri-Lawn, individual growth, teamwork, and empowerment are the foundation of our employee experience. We strive to build a workforce that reflects the communities we serve.

**Job Types**: Full-time, Permanent, Fixed term contract, Seasonal
Contract length: 5 months

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Expected start date: 2025-06-16

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