Current jobs related to Csr - Automotive Customer Service Representative - Edmonton - Johnny K Carstar Group
-
Insurance Csr
3 days ago
Edmonton, Canada Insurance CSR Full timeCommercial Insurance CSR needed to help service a growing transportation insurance book. Transportation insurance experience an asset, but not required. No sales expected, service work only. **Job Types**: Full-time, Permanent Starting Salary: $35,000.00-$40,000.00 per year Pay: $35,000.00-$40,000.00 per year Schedule: - 8 hour shift **Education**: -...
-
Automotive Customer Care Representatives
1 week ago
Edmonton, Canada Speedy Auto Service Full time**Job Title**: Customer Service Representative (Automotive) - Full-Time **Company Description**: **Speedy Auto Service** originated in Ontario, Canada, in 1956 and has grown into one of the most iconic automotive brands in the country. In 1993, it evolved into Speedy Auto Service and became part of the Fix Network global after-market family in 2016. Today,...
-
Csr - Customer Service Representative
1 week ago
Edmonton, Canada Autoworks Tire & Wheel Distributors (ATW Distributors) Full time**Customer Service Representative (CSR) -(ATW Distributors, West Edmonton** Based in West Edmonton, Alberta, ATW Distributors is a fast-growing company specializing in the distribution of wheels and tires. We’re passionate about bringing new products to automotive enthusiasts, fueling their creativity and driving their vision to reality. At ATW, every...
-
Punjabi Bilingual Insurance Csr
1 week ago
Edmonton, Canada Insurance CSR Full timeCommercial Insurance CSR needed to help service a growing transportation insurance book. Must be fluent in speaking English, hindi or punjabi. Transportation insurance experience an asset, but not required. No sales expected, service work only. **Job Types**: Full-time, Permanent Starting Salary: $35,000.00-$40,000.00 per year **Salary**:...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Waterplay Solutions Corp Full timeOur common goal, our passion, is to create global communities connected through play and social experiences. We believe the world needs more places where coming together, connecting and having fun are inevitable. What makes us jump out of bed every morning is knowing we’re integral to create these meaningful places, and we need people like you to help us...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Cowan Graphics Inc. Full timeA family-owned business since 1945, Cowan Graphics Inc. has become one of Canada's largest digital and screen-printing companies. We have 3 locations in Western Canada. The primary location is Edmonton, and smaller facilities are in Calgary, Saskatoon, and Vancouver. We provide vehicle wraps, wall graphics, décor signage, building signage, indoor/outdoor...
-
Insurance Broker
3 days ago
Edmonton, Canada Insurance CSR Full timeCommercial Insurance CSR needed to help service a growing transportation insurance book. Transportation insurance experience an asset, but not required. Must hold level 1 General insurance License **Job Types**: Full-time, Permanent Pay: $25.00 per hour Expected hours: 35 per week Schedule: - 8 hour shift **Education**: - Secondary School...
-
Customer Service Representative
18 hours ago
Edmonton, Canada WD Co-Auto Full timeWestern Canada’s Largest Dealer-Owned purchasing group is growing again! We are looking for an Customer Service - Incoming Call Centre Representative working in our Edmonton office answering customer questions, sales rep questions, preparing quotes, assisting purchasing and providing overall support to our purchasing, CSR & sales team. Positive Attitude...
-
Csr (Customer Service Representative)
2 weeks ago
Edmonton, Canada MC Dispatch Full timeMC Dispatch is Growing. We are looking for full-time CSR's to support our inbound/outbound call centre. If you have customer service skills, high attention to detail, quick learner, and friendly, please apply. Some Responsibilities and experience are as follows: - This position you must be able to rotate on weekends. - Access and process information -...
-
Customer Service Representative
4 days ago
Edmonton, Canada Johnny K Carstar Group Full timeWe are looking for a **Customer Service Representative - part time(CSR)** who communicates well with both the team and customer, highly organized (i.e. on top of schedule, able to prioritize tasks, always update the team with new information), able to handle multiple tasks at once and willing to get their hands dirty (i.e. assist with washing cars, parts,...
Csr - Automotive Customer Service Representative
2 weeks ago
We are currently looking for a Customer Service Representative (CSR) as an addition to our team at our South East location.
We are looking for a CSR who communicates well with both the team and customer, is highly organized (i.e. on top of the schedule, able to prioritize tasks, always update the team with new information), able to handle multiple tasks at once, thrives in a fast paced environment and willing to get their hands dirty (i.e. assist with washing cars).
In return, we are offering a competitive hourly wage and benefits package, a fair and family-like atmosphere, opportunities for advancement, and continuous training for our team
**Role of a CSR**:
The CSR is a crucial position for our team since they create the first impression of our company to our customers. Therefore, customer service is of the utmost importance. The CSR is responsible to create a warm and welcoming environment for our customers, while being knowledgeable of what is happening in his/her surroundings (i.e. repair status, ordering/receiving/posting parts, becoming the point of contact to our vendors, etc.)
Other responsibilities include:
Administrative Duties
- Booking appointments for estimates as well as calling customers for follow-up.
- Update and maintain estimates schedules
- Collect and record any payments.
- Create files for any customers and file all paperwork accordingly, including explaining the national-wide warranty program to the customers.
- Refer customers' complaints and/or questions to the appropriate team members.
- Checking-in and checking-out vehicles before and after repair.
- Build initial appraisal files and maintain the estimating system
- Managing updates for our customers.
- Other additional duties as assigned.
Operational Duties
- Operating customer's vehicles to our vendors for any sublets work (e.g. vehicles that need to be brought to a dealership, detailing, etc.).
- Assist with the daily production of the shop (i.e. washing vehicles, keeping the front office clean, etc.)
- Other additional duties as assigned.
**Requirements**:
- Excellent customer service (experience in providing customer service in a service/retail environment).
- Knowledge in Microsoft Office programs (mandatory) and Collision Repair Estimating/Management System (preferred).
- Ability to communicate effectively and efficiently.
- Able to work as a team and handle pressure well during busy times.
- Ability to communicate with all levels of personnel and prioritize, organize and plan work independently.
- Efficient and fair judgment skills.
- Valid and clean Driver’s License - Alberta Class 5 or equivalent is a MUST
What we can offer you:
- Standard work hours - 8 hours shift with 1-hour unpaid break.
- Continuous training and advancement opportunities.
- Open communications with management and ongoing support.
- Competitive wages.
We would like to thank all applicants for their interest, however, only those who meet the qualifications and being considered for the said positions will be contacted.
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer Service: 1 year (required)
Licence/Certification:
- Driver License (required)
Work Location: In person
