Diet Office Representative

**Company Bio**

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities, we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

**Required**
- Grade 12 education or equivalent education with working experience.
- General office skills in operating fax, photocopiers.
- Good communication skills / telephone skills.
- Ability to learn new task as they are implemented ie software changes /equipment upgrades etc.
- Ability to work independently and meet the strict start times within the department.
- Must be able to multi task and trouble shoot as issues arise.
- Must have up to date computer skills.
- Ability to work within all software programs as designed for the department and by other departments to maintain and meet the needs of the patients and staff at all locations.
- Ability to work within more than one software program at any one time.

**Duties**
- Processes though software system all meals /nourishments tickets, tally guides and all other related documents and or reports required and must meet strict time lines.
- Maintains and updates patient diet profiles.
- Must visit with patients at the bedside using a laptop/handheld computer, meeting the standards as set by the department in completing meal request in a timely manner.
- Ability to multi task and prioritize many functions throughout the day.
- Ability to work with and communicate with all professions within the organization i.e. dieticians/nursing.
- Process internal food request and related enquires by utilizing present software, and reviewing with Team Leaders.
- Ability to work with the team and maintain professionalize at all times.
- Ability to learn and understand all diet types, textures and food allergies.
- Attends all department/hospital in-service orientation & other meetings as required.
- Performs scheduling duties and calls in’s for uniform staff at 3 sites (BG/Picton/Trenton) as per the collective agreements and documents accordingly.
- Maintain QHC policies, procedures and objectives for quality assurance and safety.
- Maintain complete confidentiality.
- Performs all work in accordance with Quinte Health and regulatory safety procedures and requirements including provincial and local agencies.
- Performs clerical functions as required for Food Service Staff.
- Performs other duties as assigned.

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Occasionally - lifting and carrying average 5 pounds, pushing/pulling

Mobility
- Required Often - prolonged sitting
- Required Occasionally - standing and walking on hard surfaces

Dexterity
- Required Often - reaching, prolonged fine finger movement,
- Required Frequently - gripping/grasping