Business Insights

**Job Description**:
Do you want to play an important role in growing a brand that keeps customers safe, connected, and ready for the road ahead? Do you want to be part of a team of problem solvers, helping to solve complex issues while navigating new paths forward to grow the business?

We are looking for a Business Insights & Analytics Manager to help manage OnStar Canada’s Business Performance through reporting, data analysis, and tactical consulting. As part of the Business Operations & Performance team, you’ll play a key role in shaping OnStar’s multi-year strategy, developing and leading strategic & innovative initiatives, providing meaningful data-driven insights, and thought leadership for the OnStar Canada Leadership Team.

About OnStar:
Are you an Analytical Thinker who has passion for Innovation & Technology? Do you want to play a integral role in developing strategies that deliver revenue and subscription growth for an evolving brand?

The Business Insights & Analytics Manager plays a key role in driving the success of OnStar and Connected Vehicle Subscription Services.

At General Motors (GM), our OnStar team is a team that lives within Innovation. Our Vision is to Empower our Customers and our Employees, keep it Simple, Earn Trust and lead our industry into the future.

Key Responsibilities:

- Support the team by maintaining a strong understanding of OnStar Canada performance, leveraging data to answer business questions, solve business challenges, identify trends, opportunities, solutions, and actions to drive subscription volume and address enterprise needs
- Generate comprehensive fact-based insights to support thorough business decision making
- Responsible for the development and support of the delivery of the OnStar & SXM Monthly Operating Review (MOR) and Analysis
- Become the data Subject Matter Expert (SME) for OnStar Canada
- Provide a regular cadence of necessary performance reports and scorecards in support of the OnStar Dealer Field Team
- Maintain expert knowledge of main data sources for the OnStar business unit and effectively utilize these sources for reporting purposes (i.e., PowerBI, Cognos, etc.)
- Produce and prepare specialized reporting packages, dashboards and scorecards for business and leadership presentations, selecting the appropriate approach based on the audience
- Develop data strategy and models to report periodic performance insights on new and emerging business opportunities
- Work cross-functionally with various stakeholders (both Canada and US) to understand the current state of the business and provide data insights and analysis on ad-hoc initiatives and business focus areas, including new business opportunities, executive dealer engagements, business deep dives, and strategy development exercises
- Participate on special projects as required
- Compliance with all processes and training required by GM Canada

**Required Skills**:

- An analytical, systematic thinker, with excellent data skills, a creative problem solver, and the ability to synthesize and communicate findings to senior executives
- Ability to tailor and present the message and delivery based on the intended audience
- Ability to work effectively with others, building effective relationships with key team members
- Excellent analytical, communication, prioritization, and organizational skills
- Ability to work in a fast-pace high-pressure environment with a reliable, self-motivating, and self-disciplining manner
- Demonstrates superior computer skills, including MS Excel, MS Word, MS PowerPoint
- Familiarity with PowerBI considered an asset

**Additional Job Description**:
Education & Experience:

- Undergraduate degree in Business, Math, Computer Science, Engineering or a related discipline
- Knowledge of Canadian automotive dealership operations and dealer contact experience considered an asset
- Bilingual (English & French) considered an asset

Sought Competencies:

- Drive for Results - support the growth of sales & revenue
- Personal Accountability - It’s on me to get it done
- High level of decision making and judgement skills
- Engages others effectively - especially those without a reporting relationship
- Intellectual Capacity - ability to deal with detail and complexity; as well as simplify for others
- Ability to effectively prioritize work and efficiently manage a heavy workload
- Can deal with Ambiguity

**Compensation and Benefits**:

- GM’s Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
- GM’s comprehensive compensation and benefits plan is carefully designed and thoroughly **benchmarked against the companies that we compete for talent in the local market **.**

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compen