Project & Business Analyst

A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the _**_City of Oshawa_**_ is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and cooperative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship._ _

**Vacancy**:Regular Full-Time Project & Business Analyst **Posting Number**:005416

**Department**:Safety & Facilities **Branch**:Municipal Law Enforcement & Licensing Services

**Location**:Consolidated Operations Depot

**Posting Start Date**:2025/06/19** Posting End Date**:2025/06/30 by 4:30p.m.

**Employment Group**:CUPE 251** Salary Grade**:11, $43.03 - $50.59 **Standard**Weekly** **Hours of** **Work**:36.25 **Shift Work Required**:No

Reporting to Manager, MLELS Admin and Business Services, this Project & Business Analyst position is responsible for analyzing service delivery metrics, developing dashboards and performance reports, overseeing small-scale projects, and supporting policy, program, and business planning initiatives across the Branch.

**Responsibilities**:

- Act as the data analysis and business intelligence lead for the Branch to drive and inform operational and policy decisions (e.g. Automated Speed Enforcement; Key Performance Indicators for Licensing and Enforcement operations; and other Regulatory Programs)
- Design and maintain interactive dashboards and digital maps to extract insights, support operational improvements and enhance decision making (utilize tools such as Power BI, ArcGIS Pro and Environics Analytics)
- Lead the preparation and submission of the Branch’s annual report, from data collection through final delivery
- Prepare regular reports, communications materials, and presentations
- Research evolving trends and stay informed on legislation and best practices to support continuous improvement
- Monitor budgets and identify opportunities for cost savings
- Prepare and maintain website content while ensuring accessible standards are met
- Support the administrative function within Municipal Law Enforcement & Licensing Services during peak workloads
- Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
- Other duties as assigned

**Requirements**:

- Completion of a four (4) year University Bachelor’s Degree in Business, Business Administration, Data Analytics/Science, Statistics, GIS/Geomatics, Computer Science, Mathematics or a related field, plus a minimum of three (3) years’ of relevant work experience in business analysis and data-driven decision support, preferably in a public sector environment, or an equivalent combination of education and experience
- Certification from International Institute of Business Analysis (IIBA®) or willing to obtain
- Certification from Microsoft Certified: Power BI Data Analyst Associate or willing to obtain
- Experience in developing and maintaining dynamic dashboards using data visualization tools
- Experience in utilizing ESRI ArcGIS Pro and ArcGIS Online to generate maps and conduct special analyses
- Strong critical thinking abilities and excellent communication skills
- Knowledge of relevant by-laws that are administered by the Branch and applicable provincial legislation (e.g. Municipal Act, 2001, Planning Act, 1990, Building Code Act, 1992, etc.)
- Certification with Lean/Six Sigma methodologies and A.M.C.T.O (e.g. Municipal Administration Program) is preferred

This position is eligible for hybrid work.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.
- The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day. _
- Learn more_