Director of Business Analysis

**About Us**: Quester Tangent has been at the forefront of train technology for over 30 years. Located on Canada's scenic Pacific Coast, we cover the full lifecycle of train electronics, from design to support. Our technology enhances public transit across North America and Asia, improving efficiency, safety, and comfort. Join us in making a significant impact on the world’s transit systems. **Your Role**: As the Director of Business Analysis, you will report to the Chief Executive Officer and be responsible for developing and maintaining the company's business processes. You will also serve as the Management Representative for business processes. **How You Will Spend Your Time**: - Ensures that the business processes are established, implemented, maintained, and confirmed during internal, external and supplier audits. - Ensures that processes are efficient, and limit employee frustration and non-conformances (errors). - Ensures that the changes are performed using the company’s Change Management and Change Introduction processes. - Chairs the Change Management committee including scheduling of monthly meetings, submission of change management reporting for the committees’ review and consideration, and management of meeting minutes. - Proactively drives change by primarily utilizing departments resources and secondarily coordinating support from other departments as required. - Reports on the performance of the quality system to Management for review. - Communicates with customers and with external agencies (including the ISO9001 Registrar) on matters relating to business processes. - Maintains the Master List of business process documents. - Ensures that appropriate training is provided to cover newly created or updated policies, procedures and instructions. - Controls the corrective/preventive action process. **What You Will Need to Succeed**: - Bachelor's degree, preferably in Engineering or Computer Science. - Limited travel is required for this position; you must hold a valid passport and necessary authorization (visa) to travel, primarily within Canada and the United States. **Experiences That Will Help You Thrive**: - At least 15 years’ experience in Business Analyst roles. - At least 5 years’ experience in Management, preferably in a design and/or manufacturing environment. **Why Join Quester Tangent?** - **Expertise & Innovation**: At Quester Tangent, your ideas shape our future. Our creative community tackles challenges together, celebrating each step forward. - **Impactful Work**: As a passionate team, we're devoted to improving public transit and making a real difference in communities worldwide. - **Growth & Development**:We invest in your development through mentorship and opportunities, helping you build expertise and advance your career. - **Work-Life Balance**: We value your time outside of work and encourage you to disconnect and recharge after hours. - **Inclusive Culture**:Your unique perspective makes us better. Here, differences are celebrated and every voice shapes our success. - **Perks & Benefits**: From quarterly "me days" to engaging company events, our strong compensation package supports your well-being. **How to Apply**: - Do you currently reside in the Greater Victoria area? (required) - Do you currently reside in the Greater Victoria area? (required) **Application Deadline**: Open until filled **Work Arrangement**: On-site **Job Type**: Permanent Full-time **Schedule**: Standard Working Hours in Canada (Monday to Friday, 40 Hours per Week). **Salary Range**: $100,000.00 to $130,000.00, commensurate with experience. **Job Types**: Full-time, Permanent Pay: $100,000.00-$130,000.00 per year **Benefits**: - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - Paid time off - Vision care Schedule: - 8 hour shift - Monday to Friday Ability to commute/relocate: - Saanichton, BC V8M 1Z6: reliably commute or plan to relocate before starting work (required) Application question(s): - Do you currently reside in the Greater Victoria area? (required) - What are your salary expectations for this role? (required) - Can you explain your eligibility to work in Canada on a permanent basis? (required) Work Location: In person