Workstation Analyst

2 weeks ago

Edmonton, Canada Vantix Systems Inc Full time

**Description**

Our Client is seeking a Workstations Deployment Analyst to support the transition of laptops and desktops from Win10 to Win11; Troubleshoot and resolve failed deployments; Support users with Win11 migrations and upgrades; and Work within a project team and independently as required. This role is for a student, intern person looking to work for three months during the summer.

This role is fully onsite in downtown Edmonton, Alberta. Must be Canadian Citizen to apply.

**Skills**
- Tier 2 Support, SCCM, Windows 10/11, Multi-Factor Authentication

**Type**
- Contract

**Experience Required/Mandatory Skills**
- Experience in Desktop building and support.
- Knowledge of SCCM functionality and its role in deploying Windows 11.
- Effective time management skills and ability to prioritize workload with mínimal supervision.
- Can works evenings and weekends as required.
- Familiarity with Win10 and Win11, including knowledge and experience.
- Familiarity with Desktop Management processes
- Ability to troubleshoot installation issues
- Knowledge and experience with Microsoft Multi-factor authentication
- Great customer service attitude, ability to work with users that may be frustrated with the mobile phone wiping process

**Nice To Have Skills**
- Experience working with Microsoft best practices.
- Proven ability to work within standard procedures and methodologies, as wells as providing input into procedure and methodology improvement.
- Proven ability to communicate within the project team and user base, both verbally and in writing.
- Availability to travel to various sites in Edmonton, potentially Alberta (Canmore, Fort Sask)
- Flexibility to start work days earlier, potentially as early as 7:00 am

**Location**
- Edmonton/On-Site

**Work Environment**
- 3 months

**Hourly Rate**
- Negotiable

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