Program Assistant Water

**Division**:
Water & Wastewater

**Temporary Duration**:
Approximate Duration: 6 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
**QUALIFICATIONS**:
**EDUCATION**:

- Completion of a 2-year College Diploma in Office Administration, Business or equivalent combination of education, training, and experience; plus

**KNOWLEDGE/EXPERIENCE**:

- Minimum of 3 years’ experience in a Program or Administrative Assistant role or other similar environment.
- Minimum of 2 years’ experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.) in an office environment.
- Experience with formal minute preparation is a definite asset.
- Must possess experience with scheduling software and / or use of Time and Attendance Systems for the encoding of employee time.
- Must possess intermediate level understanding of general financial principles related to A/R, AP transactions (debits/credits, etc.) and experience working with an automated financial or Enterprise Resource Planning (ERP) system.
- Working knowledge of Maintenance Management Systems (or similar system) is preferred.
- Knowledge and experience in municipal Water/Wastewater or similar environment is an asset.
- Experience with records management is preferred.

**SKILLS**:

- Demonstrated organizational, time management and problem solving skills.
- Proficient in use of telephone, teleconferencing, videoconferencing, and other communication media.
- Advanced skills in Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook) and various types of office equipment.
- Strong Customer Service, communication (verbal and written) and interpersonal skills. Maintains tactful and polite manner when interacting with others.
- Process improvement driven with ability to identify, discuss/collaborate effectively and work with multi-disciplinary teams and implement improvement initiatives.
- Time management skills with ability to manage and reprioritize work with demands, interruptions and distractions under tight timelines with confidential material.
- Works with team to identify and implement opportunities for continuous quality improvements.

**SPECIAL CONDITIONS**:

- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons._

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department