Billing Administration Clerk

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

We are looking for a **bilingual Billing Administrative Clerk** to join our team. **This role can have a fully remote work schedule and can be based out of any of our offices nationally.**

The Billing Administration Clerk is responsible for full-cycle administrative billing support to assigned lawyers. With keen attention to detail and accuracy, delivers billing service excellence in a timely manner. Possesses an understanding of the strategy, structures, processes, and procedures of billing administration in its relationship with the business and its activities.

**Key Responsibilities**:

- Prebills:_
- Review, proofread and prepare pre-bills for billing lawyer’s review and approval as per schedule and in accordance with client guidelines and firm standards;
- Process time transfers, narrative edits and fee adjustments on pre-bills as instructed by billing lawyers.
- Invoices_
- Monitor work in progress;
- Resolve e-billing issues;
- Prepare and review invoices to ensure accuracy;
- Finalize invoices and attend to distribution in accordance with client guidelines;
- Troubleshoot and resolve billing issues with external clients;
- Prepare various reports related to time entries, billing, receivables, etc.;
- May be responsible for early collection inquiries with clients;
- Process receipt of remittance, reversal of invoices, receipt of trust funds, preparation of exception rates, etc.
- Administrative_
- Preparing expense requisitions;
- Opening new files;
- Requesting conflict searches;
- Audit inquiries;
- Updates and data entry into Firm’s contact management system.
- Other_
- Perform other tasks as required.

**What you'll bring**:

- High school diploma (HSC);
- 2 - 5 years of office experience, preferably in a professional services firm in a similar function;
- Familiarity with billing processes in law firms, an asset;
- Administrative experience in an office setting and/or relevant certification;
- Proficient with Microsoft Excel, Outlook, and Word;
- Excellent time management skills and ability to work effectively under pressure and meet tight deadlines;
- Strong attention to detail, accuracy and excellent follow-up skills;
- Ability to work in a team environment or independently as required;
- Excellent client service skills;
- Superior interpersonal skills with the confidence to deal with all levels of seniority;
- Strong work ethic, “can-do” approach and positive team attitude;
- Ability to communicate effectively both verbally and in writing;
- Bilingualism in French and English.

**What we offer**:
We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

- A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
- A Diverse and Inclusive Workplace;
- Flexible working options;
- Maternity Leave Top-up;
- A Firm matching Group Retirement Savings plan;
- An individual TFSA with low fund management fees and competitive investment options;
- Employee Assistance Program to support you and your family;
- A wellness spending account to foster employee well-being;
- Professional Development opportunities;
- Employee appreciation events;
- Charitable giving programs.

**Who we are**:
Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.
- Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility._
- Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation._