Branch Coordinator

**Job Status**
- Regular Full-Time**About Us**
- At North Vancouver District Public Library, we inspire learning, discovery, creativity and collaboration in our community. Serving almost 90,000 residents at three full-service locations and one Express Library throughout the beautiful District of North Vancouver, we are proud to provide free and equitable access to welcoming spaces, diverse collections and digital resources, a wide range of technology and computers, including StoryLab, and so much more. Proudly late fine free, our libraries are the destination for our growing community to connect, share, and inspire.**Position Overview**
- Reporting to the Manager of Welcoming Initiatives, the Branch Coordinator communicates and coordinates across departments and with management to ensure successful day-to-day service delivery and branch operations in a busy, well-loved location. This position also takes the lead in representing the policies, goals and initiatives of the Library Board and Strategic Leadership Team to all staff and the public.**What we can offer you**
At NVDPL, we believe in building community and relationships, nurturing innovation while honouring tradition, embracing exploration, creativity, and fun, and supporting human potential and enabling excellence.**What you’ll be doing**
- Coordinate day-to-day branch activities and operations
- Ensure branch spaces are attractive, tidy and prepared to receive patrons
- Plan and execute initiatives related to space design, service design and delivery
- Provide leadership and guidance to staff to support Library goals including the provision of excellent service
- Schedule staff to ensure the consistent delivery and availability of information services
- Assist with the sourcing, costing and procurement of approved products and services
- Assist with the delivery of information services, collection weeding and planning programs that meet with the Library’s goals and objectives, as well as the needs of the community
- Serve as a key contact in managing the branch’s public space, incidents and matters requiring assistance from local agencies
- Oversee the emergency preparedness of the branch. Communicate and promote all health & safety requirements
- Chair branch staff meetings; invite guests who can further staff knowledge of key library initiatives
- Respond to patron concerns and escalate as needed
- Maintain awareness of the facility’s mechanical and security systems; contractors; and assist with the coordination of facility maintenance as needed
- Promote the library through community liaison, tours and/or presentations
- Provide a variety of professional librarian services to patrons, such as reference, advisory and research service
- Establish and maintain effective working relationships with both internal and external contacts
- Communicate effectively orally and in writing with library staff, vendors, contractors, members of the community and other stakeholders

**What you’ll need to succeed**
- Your qualifications include graduation from University in a relevant undergraduate discipline, successful completion of an MLS or MLIS degree from an accredited library school and considerable related experience. This position is best suited to librarians with several years of public library experience.- are confident role models for library staff with experience coaching others to achieve service improvement
- feel energized serving members of the public from all walks of life, maintaining positivity and enthusiasm in a busy work environment with frequent interruptions
- view the organization as a unified team and have experience resolving interpersonal conflict
- are comfortable with uncertainty, curious to learn more and remain calm under pressure
- are highly-organized, and able to carry out job functions with flexibility, creativity and initiative.

The hourly pay rate for this unionized position starts at $37.92, based on a 35-hour workweek, plus a generous benefits package. This work requires flexible availability, including evenings and weekend shifts. The starting rate posted does not reflect the current round of bargaining which is underway.North Vancouver District Public Library is an equal opportunity employer, committed to creating a diverse, inclusive, barrier-free work environment. If you have a passion for connecting community, sharing knowledge, and inspiring stories, and you are interested in joining our dynamic team, then we’d like to hear from you- Our libraries are located on the traditional territories of the_ _səl̓ílwətaʔɬ/Selilwitulh (Tsleil-Waututh), Sḵwx̱wú7mesh (Squamish), and xʷməθkʷəy̓əm (Musqueam) First Nations. We are grateful for the opportunity to connect community, share knowledge and inspire stories on unceded Coast Salish Territory._

**Compensation**
- The hourly pay rate for this unionized position starts at $37.92. (This is a 2021 salary rate and is likely to change when current barga