Branch Manager

**About Vancity**

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

As a **Branch Manager** you bring advanced knowledge of Vancity strategies, functions and programs and advanced planning and coordination skills to develop operating plans, processes, methods and standards for a unit and to coordinate delivery of programs and services.

Vancity members will receive an excellent member experience and relevant financial services resulting in profitability, member and community well-being.

This is an opportunity for a** Full**-time, Permanent**role located at **Main Street** **Community**Branch (Branch 09)** and reports directly to the Regional Director, CMS.

**A typical day would involve**:

- Delivering on financial objectives for the branch
- Developing, coordinating and monitoring branch activities in order to deliver quality and value to members based on established service standards
- Developing brand awareness of the Vancity value proposition in order to create opportunities and connect with the communities in the branch market area to drive business and redefine wealth
- Leveraging the full offer of Vancity's products and services to serve the needs of the member

**You Are**:

- **A Strong People Leader** - you develop and manage your team to bring about their full potential and provide leadership in the achievement of member experience objectives.
- **A Planner & Coordinator** - you participate in prioritizing / organizing activities like branch planning, developing staff schedules, and the like.
- **An Excellent Communicator** - you leverage your written, spoken and interpersonal skills to explain business values, goals, strategies and objectives to staff in a clear way. You are able to coach staff in sales, advice, referral and service delivery, to model a positive member experience, and to address member complaints.
- **A Decisive Problem-Solver** - you are confident in your decision-making skills to optimize operational capability, to diagnose problems in the context of business, financial and member impacts, and to identify viable solutions.
- **Analytical** - you assess internal processes and identify opportunities for improvement, and to manage revenue and expenses.

**You Have**:

- A minimum of 3 years people management experience; a minimum of 2 years of business development experience; and at least 5 years of overall experience within the financial industry or a related field
- Solid Business acumen in the context of the financial industry
- Advanced Knowledge of relevant Vancity products, policies, procedures, systems, tools, products and services
- Advanced Knowledge of Vancity strategies, functions and programs
- A Bachelor's Degree (or similar level of educational attainment)

**Bonus Points**:

- Successful completion of the Investment Funds in Canada (IFIC) or the Canadian Securities Course (CSC)
- Successful completion of three courses towards the Certified Financial Planner (CFP) designation
- Successful completion of coaching modules in alignment with Vancity's current training and development educational standards
- A CFP designation would be an asset

**Salary**: _The salary range for the role is_ **$91,000** to **$136,400.** _The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill._

***Posting Deadline: Posted until filled.**

**We offer**:

- We are the largest private sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
- In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
- We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. **Diversity**in our wor