Customer Care Representative
1 week ago
**Company Description** Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada. **We Deliver the Goods**: - Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more - Growth opportunities performing essential work to support food distribution - Safe and inclusive working environment, including culture of rewards, recognition, and respect **Position Summary**: **Schedule**: Monday through Friday, 9:30AM - 6:00PM **Pay**:$18.00 per hour **Position **Responsibilities**: - Responding to telephone, written, and in-person inquiries, requests, and concerns from customers. - Informing customers of unit prices, shipping dates, anticipated delays, and additional information. - Filing and running reports as needed. - Processing customer shorts, mis-picks, and credits. - Conducting account research and resolving problems. - Channeling customer inquiries to appropriate departments and documenting customer contacts. - Assuring that appropriate records are maintained, and reports are prepared. - Resolving customer requests for adjustments to orders and billing. - Entering and retrieving a variety of information using the computer terminal. - Assisting customers in the ordering process. - Maintaining current knowledge of pricing and product availability. - Understanding, interpreting, and explaining company procedures related to products and pricing. - Performing other related tasks and duties as assigned. **Skills & Experiences**: - Excellent communication skills. - Ability to add/subtract two-digit numbers and to multiply/divide with 10's and 100's. - Ability to solve practical problems and deal with a variety of concrete variables in situations. - Ability to perform detailed data entry work accurately and efficiently within deadlines. - Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently. **Required Qualifications** Minimum of one year of customer service experience. Must be able to type 40 WPM (words per minute) **EEO Statement** Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
-
Representative, Customer Care
2 weeks ago
Milton, Canada Fresh Start Foods Full timeFresh Start Foods Canada Ltd. Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. - We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...
-
Bilingual Customer Service Representative
1 week ago
Milton, Canada M-D Building Products Inc. Full time**Retail Customer Service Representative - Bilingual - English/French** - **Job Summary**_ The professional bilingual Customer Service Representative (CSR) will service the M-D Canada Retail customers which include big box and regional home center hardware stores. The CSR is responsible for but not limited to maintaining a positive work environment,...
-
Customer Service Representative
2 weeks ago
Milton, Canada Food Service Solutions Full time**Position Summary**: The Customer Service Representative is responsible for managing customer orders, ensuring accuracy and efficiency in order processing, and delivering excellent customer service. This role requires strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced environment. **Key...
-
Customer Care Representative
1 week ago
Milton, Canada Core-Mark Full timeCore-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a...
-
Customer Service Representative
2 weeks ago
Milton, Canada Fresh Start Foods Full timeFresh Start Foods Canada Ltd. Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. - We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...
-
Financial Customer Service Representative
2 weeks ago
Milton, Canada Pay2Day Inc. Full timeJob Title: Customer Service Representative **Responsibilities**: - Provide accurate information about products and services to customers - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent...
-
Financial Customer Service Representative
1 week ago
Milton, Canada Pay2Day Full time**Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience with our products and...
-
Customer Care Process Specialist, Mckesson
7 days ago
Milton, Canada McKesson Canada Full timeMcKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care...
-
Coffee Customer Service Representative
1 day ago
Milton, Ontario, Canada 4Sight Search Solutions Inc. Full timeAre you passionate about the perfect brew or espresso machines? Our client in the specialty coffee distributor business is looking for a high-energy Coffee Customer Service Representative to work in both their in-person showroom and providing customer service for online clients (phone calls/webchat). If you thrive in a fast-paced environment and love...
-
Coffee Customer Service Representative
1 day ago
Milton, Ontario, Canada 4Sight Search Solutions Inc. Full timeAre you passionate about the perfect brew or espresso machines? Our client in the specialty coffee distributor business is looking for a high-energy Coffee Customer Service Representative to work in both their in-person showroom and providing customer service for online clients (phone calls/webchat). If you thrive in a fast-paced environment and love...
