Customer Care Representative

1 week ago

Milton, Canada Core-Mark Full time

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

**We Deliver the Goods**:

- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more
- Growth opportunities performing essential work to support food distribution
- Safe and inclusive working environment, including culture of rewards, recognition, and respect

Click Here for More Benefits Information

**Position Summary**:
**Schedule**:

- Monday to Friday, 10:30 am - 7:00 pm
- Flexibility to go hybrid after 3-months based on high performance

**Salary**:$18 an hour

**Position**
**Responsibilities***:
- Responding to telephone, written, and in-person inquiries, requests, and concerns from customers.
- Informing customers of unit prices, shipping dates, anticipated delays, and additional information.
- Filing and running reports as needed.
- Processing customer shorts, mis-picks, and credits.
- Conducting account research and resolving problems.
- Channeling customer inquiries to appropriate departments and documenting customer contacts.
- Assuring that appropriate records are maintained, and reports are prepared.
- Resolving customer requests for adjustments to orders and billing.
- Entering and retrieving a variety of information using the computer terminal.
- Assisting customers in the ordering process.
- Maintaining current knowledge of pricing and product availability.
- Understanding, interpreting, and explaining company procedures related to products and pricing.
- Performing other related tasks and duties as assigned.

**Skills & Experiences**:

- Minimum of one year of customer service experience.
- Must be able to type 40 WPM (words per minute)
- Excellent communication skills.
- Ability to add/subtract two-digit numbers and to multiply/divide with 10’s and 100’s.
- Ability to solve practical problems and deal with a variety of concrete variables in situations.
- Ability to perform detailed data entry work accurately and efficiently within deadlines.
- Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently.

CMALL

  • Representative, Customer Care

    4 weeks ago

    Milton, Canada Fresh Start Foods Full time

    Fresh Start Foods Canada Ltd. - Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.- We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...

  • Representative, Customer Care

    2 weeks ago

    Milton, Canada Fresh Start Foods Full time

    Fresh Start Foods Canada Ltd. Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. - We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...

  • Customer Service Representative

    4 weeks ago

    Milton, Canada Teddy Grocery Imports Inc. Full time

    At Teddy Grocery Imports, we specialize in providing premium imported groceries to our customers, offering a diverse range of products to meet their culinary needs. As we continue to grow, we are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. **Position Overview**: As a Customer Service...

  • Bilingual Customer Service Representative

    7 days ago

    Milton, Canada M-D Building Products Inc. Full time

    **Retail Customer Service Representative - Bilingual - English/French** - **Job Summary**_ The professional bilingual Customer Service Representative (CSR) will service the M-D Canada Retail customers which include big box and regional home center hardware stores. The CSR is responsible for but not limited to maintaining a positive work environment,...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Food Service Solutions Full time

    **Position Summary**: The Customer Service Representative is responsible for managing customer orders, ensuring accuracy and efficiency in order processing, and delivering excellent customer service. This role requires strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced environment. **Key...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada Fresh Start Foods Full time

    Fresh Start Foods Canada Ltd. Join one of the BEST teams in the Industry - At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. - We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...

  • Customer Care Representative

    1 week ago

    Milton, Canada Core-Mark Full time

    **Company Description** Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our...

  • Customer Care Representative

    2 days ago

    Milton, Canada Core-Mark International, Inc. Full time

    Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a...

  • Financial Customer Service Representative

    2 weeks ago

    Milton, Canada Pay2Day Inc. Full time

    Job Title: Customer Service Representative **Responsibilities**: - Provide accurate information about products and services to customers - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain customer records and update information as needed - Collaborate with other team members to ensure excellent...

  • Financial Customer Service Representative

    1 week ago

    Milton, Canada Pay2Day Full time

    **Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience with our products and...