Customer Service Representative

1 day ago

Goffs, Canada Gateway Facilities, ULC Full time

Are you interested in the aviation industry; and do you have experience or interest with customer service? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the Gateway Facilities Flight Support team.

**Expectations**:

- Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
- Arranging services including hotel, catering, and ground transportation.
- Coordinating aircraft services, such as fuel and hangar storage.
- Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
- Educating customers on available services, promotions and programs.
- Processing customer invoices.
- Answering customer questions and resolving issues as necessary.
- We are looking for team members with a High School Diploma or General Education Degree (GED).
- Excellent interpersonal, verbal, and written communication skills.
- Proficient computer skills
- Previous customer service experience preferred
- **MUST** possess a valid Driver's License and have a reliable method of transportation
- **MUST PROVIDE** a criminal background check issued by local police
- **MUST** be able to pass security clearance through Halifax Stanfield International Airport
- Hold a Transport Canada, Restricted Area Identity Card (RAIC) an asset
- Hold a Airside Vehicle Operator's Permit (AVOP) an asset
- Previous FBO experience an asset
- Experience in aviation industry an asset
- First aid and WHMIS an asset

Work schedule: full time training (days), part time then increasing to full time permanent M-F 2-10pm, must be able to work days, evenings, nights, weekends as scheduled.

**Position will be permanent full time**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Evening shift
- Holidays
- Morning shift
- Overtime

Work Location: In person

  • Customer Service Representative

    7 days ago

    Goffs, Canada Gateway Facilities, ULC Full time

    Are you interested in the aviation industry; and do you have experience or interest with customer service? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the Gateway Facilities Flight Support team. **Expectations**: - Delivering a proactive,...

  • Customer Service Representative

    2 weeks ago

    Goffs, Canada Gateway Facilities, ULC Full time

    Are you interested in the aviation industry; and do you have experience or interest with customer service? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the Gateway Facilities Flight Support team. **Expectations**: - Delivering a proactive,...

  • Customer Service Representative, Halifax

    2 weeks ago

    Goffs, Canada Porter Airlines Inc. Full time

    Job Summary: Reporting to the Station Manager, Halifax - YHZ and working collaboratively with the broader team, the Customer Service Representative contributes to the efficient day-to-day operations of the department and delivers an elevated level of attentive and thoughtful service to Porter passengers. Duties & Responsibilities: - Provide high-quality...

  • Customer Service Representative

    1 day ago

    Goffs, Canada Porter Airlines Inc. Full time

    Job Summary: Reporting to the Station Manager, Halifax; the Customer Service Representative contributes to the efficient day-to-day operations of the department. Duties & Responsibilities: - Provide high-quality customer service - Check-in passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking...

  • Customer Service Representative, Halifax

    6 days ago

    Goffs, Canada Porter Airlines Part time

    Job Summary Thank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in advance, it may be some time before you hear from us based on the availability of start dates. If you are selected to continue with the application...

  • Customer Service Associate

    2 weeks ago

    Goffs, Nova Scotia, Canada Hertz Full time $104,800 per year

    Wage: $16.50 per hour plus monthly commission We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot Hertz offers a Competitive Compensation package You have the potential to...

  • Westjet Cargo Agent

    1 week ago

    Goffs, Canada GATEWAY FACILITIES ULC Full time

    Gateway Facilities ULC, located at Halifax International Airport, is the premier integrated transportation network on North America’s East Coast. Our 7000 square foot warehouse is the largest facility of its kind north of Miami. **Job Description** : The individual in this position will be responsible for accepting and tendering air cargo for air carriers...

  • Westjet Cargo Agent

    2 weeks ago

    Goffs, Canada GATEWAY FACILITIES ULC Full time

    Gateway Facilities ULC, located at Halifax International Airport, is the premier integrated transportation network on North America’s East Coast. Our 7000 square foot warehouse is the largest facility of its kind north of Miami. **Job Description** : The individual in this position will be responsible for accepting and tendering air cargo for air carriers...

  • Westjet Cargo Agent

    2 weeks ago

    Goffs, Canada GATEWAY FACILITIES ULC Full time

    Gateway Facilities ULC, located at Halifax International Airport, is the premier integrated transportation network on North America’s East Coast. Our 7000 square foot warehouse is the largest facility of its kind north of Miami. **Job Description** : The individual in this position will be responsible for accepting and tendering air cargo for air carriers...

  • WestJet Cargo Agent

    1 day ago

    Goffs, Nova Scotia, Canada Gateway Facilities ULC Full time

    Gateway Facilities ULC, located at Halifax International Airport, is the premier integrated transportation network on North America's East Coast. Our 7000 square foot warehouse is the largest facility of its kind north of Miami.Job Description : The individual in this position will be responsible for accepting and tendering air cargo for air carriers that we...