Administrative Assistant

We are looking for **an Administrative Assistant** to support our growing team

This role is for someone with exceptional organizational abilities looking to grow into an advanced administrative position **or** become a licensed broker in the 1-2 years to follow. Our administrative professionals have essential roles in our organization that directly support our brokers. If you are detail-oriented and looking to develop within an organization, we want to hear from you

**Why Join the Jones Insurance Team?**

**People Focused - **We pride ourselves on going above and beyond to care for our customers and one another. We offer **benefits**, **paid vacation**, and a work **environment that champions wellness** for our staff.

**Family-Oriented - ** We are flexible with work hours (we have kids, we totally get it). Take your **birthday off** with pay to spend with your family and friends.

**Community Driven - **We include **2 paid days off** for our staff to volunteer in our community any way they see fit. We also support local boards and charities - and ultimately, we want to make Thunder Bay an amazing place to live, work and play

**Continuously Improving & Growing** **-** We nurture those who want to develop and provide security and autonomy to those who want to thrive in their role and make it their own.

**What you would do**
- Assist in internal auditing process as directed by the respective Manager.
- Complete quote requests in our quotation management systems as directed.
- Document activity into our Broker Management System.
- As a part of the administrative team, act in place of our Director of First Impression (lead reception and finance duties) in a coverage capacity for lunches, meetings, holidays, in tandem with other Admin Staff as required by the DFI.

**Your core competencies**
- **Accurate**: crossing our t's and dotting our i's is vital to meeting our customers' needs and is integral to this position. We have all employees complete an assessment to benchmark their abilities.
- **Analytical**:you will need to learn and understand the moving parts of policies and claims. We have a very knowledgeable staff who will support you as you become a strong part of our processes.
- **Organized**:you are methodical or capable of organizing yourself to ensure no detail is missed and your work is completed.
- **Communication**:what we say and how we say it are integral to our success. You will need to understand our mission and ensure your messaging always reflect that, to the public and your Jones teammates.
- **Adaptable**:you are resilient to change, as it is a constant with our business. We are constantly evolving and making moves strategically for the betterment of our staff and clients.

**What your background would look like**
- 2+ years of work experience in a role with a strong administrative component is valued.
- Post-secondary education or an equivalent of relevant experience is essential.
- Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, SharePoint & Teams.
- Experience in working with a customer management system is ideal.
- Insurance experience and knowledge of Power Broker or other Broker Management Systems is an asset but not a deal-breaker.

**Job Types**: Full-time, Permanent

Pay: $36,000.00-$41,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON P7B 3Y6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person