Service Advisor

1 week ago

Victoria, Canada Genesis Kelowna Full time

**Victoria Hyundai** is proud to have the most innovated and exciting brand in the Automotive Industry We are looking to add a **Service Advisor** to our growing team.

**Responsibilities**:

- Recommend and sell maintenance and repair services to customers
- Follow up on any unsold work
- Write service work orders
- Liaise with technicians to ensure proper work flow
- Maintain and develop an excellent customer experience and relationships
- Greet customers in a timely, friendly manner
- Be able to multi-task in a fast paced environment
- Create work orders with accurate information
- Refer to service history, inspect vehicle, and recommend additional needed service
- Provide a complete and accurate written cost estimate for labor and parts
- Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail
- Keep service department forms, menus and pricing guides up-to-date
- Explain completed work and all charges to customers
- Maintain high customer satisfaction standards

**Who you are**:

- 2+ years experience in a service advisor role is required
- Outgoing & a strong desire to serve people
- A positive attitude & always smiling
- Flexible schedule and available to work Saturdays
- Enjoy working in a fast paced, energetic environment
- Great organizational & computer skills
- Must be eligible to work in Canada

**Nice to haves**:

- Experience in the automotive industry a strong asset
- PBS knowledge is considered an asset

**Why choose us**

We are a family owned and run business founded in Kelowna in 2011 and built on decades of experience in the industry; our business includes 7 award winning dealerships across BC. As an established and growing company we offer:

- Competitive pay
- Comprehensive group benefits plan
- Employee and Family Assistance Program
- Life Insurance
- Apprenticeship and Training programs
- Mentorship
- Long Service Awards - commencing at 2 years service
- Regular social/team building events
- Community Involvement: Volunteering and donating
- Career growth and security

**Who are we**:
Kot Auto Group is in business to be the most trusted dealership in the industry with a team known for exceeding customer expectations. Our aim is to exceed our customers’ expectations, not only because our cars are excellent quality, but also because we consistently set ourselves apart from the competition by providing excellent product knowledge, efficient service, a team approach, and a style of doing business that communicates we are as good as our word. Through these values, we produce results which drive the business forward and enable us to meet our goals.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Victoria, BC V8T 2W5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Junior Service Advisor

    6 days ago

    Victoria, Canada Speedy Auto Service Full time

    **Job Title: Junior Automotive Service Advisor** **Location**: Speedy Auto Service Victoria, British Columbia **Position Type**: Full-Time **Job Summary** **Key Responsibilities** - **Customer Greeting**: Welcome customers warmly and professionally, ensuring they feel valued and attended to. - **Needs Assessment**: Listen to customer concerns regarding...

  • Service - Advisor

    2 days ago

    Victoria, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Business Development Advisor

    2 weeks ago

    Victoria, Canada Ina Auto Service Center Full time

    We at Ina Auto Service are looking to add an experienced Business Development Advisor to our ever growing team. Do you have a passion for driving growth and developing successful business strategies? Are you a natural problem solver with a keen eye for opportunity? If so, we want you to join our team at Ina Auto Service as a Business Development...

  • Service Advisor

    1 week ago

    Victoria, Canada GALAXY RV Full time

    Galaxy RV is a divison of Galaxy Motors (1990) Ltd. We are a growing business who has 5 Automotive dealerships and 3 RV locations. We are looking for an experienced Parts & Service Advisor for our Langford RV location. Seeking a person who can contribute to our operations and into our future growth. As our Parts & Service Advisor you will be passionate about...

  • Service Advisor

    6 days ago

    Victoria, Canada Galaxy Motors Full time

    Galaxy Motors (1990) Ltd. is a fast growing company with 5 Automotive locations and 3 RV locations here on Vancouver Island. We are looking to to hire a Service Advisor to add to our team at our Westshore Service Centre. If you are detail-oriented and interested in a career in automotive service, we would like to hear from you. Reporting to the Service...

  • Service Advisor

    2 weeks ago

    Victoria, Canada Midas Duncan Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities**: The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    2 days ago

    Victoria, Canada Midas Duncan Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities**: The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    1 week ago

    Victoria, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Jim Pattison Lexus Victoria as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. -...

  • Service Advisor

    4 days ago

    Victoria, Canada Midas Colwood Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities** The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    2 weeks ago

    Victoria, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...