Manager, 911 Program

**Job Information**

Job Requisition ID: 66853
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: February 18, 2025
Classification: Manager Zone 2 (M41Z2)

**Salary**: $3,241.74 to $4,362.44 bi-weekly ($84,609 to $113,860 / year)

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

**Role Responsibilities**:
Reporting to the Director, Logistics Support, the primary focus of this position is to provide leadership over the provincial 911 Grant Program, Alberta 911 legislation, regulations, standards and related initiatives.

Leadership is provided within the context of a highly sensitive and often politically complex environment. This position leads a team that is responsible for maintaining the 911 grant program and regulatory framework that requires a significant amount of stakeholder consultation and advisory services to a diverse group of stakeholders (911 centres, known as Public Safety Answering Points (PSAPs), secondary PSAPs such as Alberta Health Services and the RCMP, municipal organizations, not-for-profit, and for-profit including telecommunications providers) and across Canada including provincial, territorial, and federal government contacts.

**Responsibilities Include**:

- Delivering the 911 grant and regulatory initiative, and develops new and continuously improving policies including provincial 911 standards and related program initiatives
- Leading the regular review of legislation and regulations affecting 911 centres and the 911 Grant Program
- Coordinating with other provinces, territories and the federal government on national 911 developments to contribute, gain important information, and ensure Alberta is keeping pace with other jurisdictions in Canada
- Working with 911 stakeholders, Ministry Communications Department staff, and external third parties to develop public education and communications materials on relevant issues including proper use of 911
- Developing and motivating team members through performance planning, coaching, recognition, and training to sustain a high-performance team

This position may be required to work in the Provincial Emergency Coordination Centre (PECC) or on field assignment as needed during emergencies in order to coordinate provincial emergency response efforts and/or support/advise/assist government ministries, municipalities, First Nations and/or other organizations. In these circumstances, the position may require working extended and irregular hours and/or shifts with mínimal or no notice, particularly during emergencies and exercise.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Systems Thinking**: Considers inter-relationships and emerging trends to attain goals. Seeks insight on implications of different options. Analyzes long-term outcomes, focus on goals and values. Identifies unintended consequences.
- **Drive for Results**: Works to exceed goals and partner with others to achieve objectives. Plans based on experience. Holds self and others responsible for results. Partners with groups to achieve outcomes. Aims to exceed expectations.
- **Creative Problem Solving**: Focuses on continuous improvement and increasing breadth of insight. Asks questions to understand a problem. Looks for new ways to improve results and activities. Explores different work methods and what made projects successful, shares learning. Collects breadth of data and perspectives to make choices.
- **Build Collaborative Environments**: Facilitates open communication and leverages team skill. Leverages skills and knowledge of others. Genuinely values and learns from others. Facilitates open and respectful conflict resolution. Recognizes and appreciates others.

**Qualifications**:
**Required**:
University degree in a fi