Business Support Coordinator

**Corporate Development, Applied Research and International (CDARI) **is SAIT’s face to industry. Our instructors and staff are passionate about student and instructor success, in an environment that values applied academic excellence, teamwork, collaboration and driving innovation. Our non-credit courses are aligned to industry and designed to meet the needs of employers today and in the future. The division centralizes and supports industry clients to develop customized non-credit corporate training for their employees and take their innovative product and process ideas to market locally, nationally and internationally. Within CDARI sits a number of support functions including Business Operations, Continuing Education, International, Corporate Training, Applied Research, and Business Intelligence. **The Opportunity** Reporting to the Manager, Delivery Services the Business Support Coordinator is responsible for managing all logistics for course readiness once Sales has determined a product that needs to be offered to learners. Ensuring effective and successful management of their portfolio (Construction) and other team members, this person will serve as a representative of the delivery services department and strategically work with other stakeholders in the business to align with. Including, but not limited to: scheduling, vendor resources, material management (stock and cost), travel, instructor resources, room bookings and readiness, and integrity in the system(s) data. The Business Support Coordinator will work closely with stakeholders internally and externally to ensure courses are ready for delivery in such a way that they align with the team’s key priorities. They will work closely with but not limited to Project Managers for Domestic and International, Client Development Managers, Finance, OTR, Academic Chairs and managers within credit and Product Strategist for Continuing Education and Professional Studies. - The key indicator of success for this role will be measured by timely, accurate course readiness of International, Domestic, and Continuing Education deliveries. The Business Support Coordinator will work closely with the Manager, Delivery Services to develop administration tactics and processes to drive efficiencies in the department. The individual in this position must be capable of working independently and be a self-starter but with a collegial and collaborative attitude. The individual in this position must also be able to make sound judgment and be able to prioritize and adjust work plans as demands change. **The Role**: - Scheduling of courses for designated portfolio including course code and section creation - Working with Vendors (bookstore etc.) ensuring course material is readily available, managing relationships and costs - Maintaining systems with accurate information including Smartsheet, Destiny, SharePoint and Brightspace - Planning and Organizing delivery plans - Delegating “to do” tasks - Collaborate with all stake holders in the business to improve the efficiency and effectiveness of the Delivery Services processes **Leadership and Management** - Ensure policies/procedures are upheld - Work collaboratively with all members of the Business **Relationship Management** - Establish and maintain relationships with internal and external stake holders in order to strategically manage workflows and processes **General Responsibilities** - Promote a positive work environment - Follow SAIT’s Health and Safety policies and procedures - Other duties as assigned by the Associate Director and/or the Director **Qualifications**: - Work experience in similar role min 3 years - Strong organizational skills - Strong communication skills - written and verbal - Critical thinking and an ability to identify and fill gaps in information - Attention to detail - Time management - "Customer Service" attitude with a desire and ability to interact well with others - Innovative and creative, with a keen desire to learn - Self-motivated with an ability to work in teams - Ability to manage multiple relationships - Knowledge of construction supplies is an asset. **Job Classification**: Administrative Assistant I **# of positions**: 1 **Hours per week**: 40hr **Salary Range**: $44,852.08- $55,272.05 **About SAIT** - SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers. Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT. - Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. It creates the conditions for a healthy campus where everyone feels welcome, respected and empowered to succeed. SAIT valu