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Guest Service Agent

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Halifax, Canada Halifax Tower Hotel Comfort Hotel Full time

Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: From $14.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift

**Experience**:

- Customer service: 2 years (preferred)