Academic Program Advisor

**Schedule**
Monday - Friday; 8:30 am - 4:30 pm

**Education Level**
3 year Community College diploma in Office Administration or related field

**Career Level**
Requires 3 years of relevant experience

Job Summary:
The Academic Program Advisor is responsible for providing academic advice at a program or department level which requires a thorough knowledge of program or department regulations as it pertains to course and program requirements. Also responsible for providing administrative support for a program or department.
Purpose and Key Functions:

- Identify and analyze problems with the program and prepare recommendations for review and approval.
- Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
- Advise registered and prospective students of program options and requirements.
- Ensure that students understand that all course and program selections adhere to established academic, prerequisite, and graduation requirements for the program.
- Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
- Investigate questions and resolve problems concerning program, curricula, and admissions.
- Act as a mediator between faculty and students when dealing with various issues such as special accommodations, scheduling conflicts, and grades.
- Gather and compile information required for a variety of documents and reports such as program accreditation, enrolment, and degree audits.
- Write a variety of documents such as correspondence, reports, and procedure manuals.
- Contribute to the development of student surveys and disseminate surveys to applicable groups.
- Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
- Develop marketing and advertising brochures.
- Promote the program to visitors and representatives both internal and external to the University.
- Create content for the program website.
- Plan and coordinate a variety of departmental events and activities.
- Prepare and work in consultation with faculty and staff to coordinate the program timetable.
- Update and maintain information in a variety of databases and spreadsheets.

**Requirements**:
3 year Community College diploma in Office Administration or related field.
Requires 3 years of relevant experience.

Additional Information:
**Required Skills**:
Excellent interpersonal, communication and organizational skills; the ability to handle a heavy workload with many interruptions; attention to detail; the capacity to adapt to stressful situations. Experience planning, coordinating and organizing undergraduate student scheduling and admissions. Extensive knowledge of the Undergraduate calendar, academic requirements and relevant policies and procedures. Experience planning and coordinating a variety of events and activities such as information sessions, symposia and recruitment sessions. Demonstrated experience working in an academic setting working with faculty, support staff and undergraduate students. Ability to manage time effectively and work independently.

Strong computer skills, including the use of Microsoft Access, Word, Excel, PowerPoint, Outlook are required, as well as demonstrated experience using MOSAIC Curiculum Management (scheduling), Campus Solutions, Student Advisement, Records and Enrollment, etc. and Avenue to Learn.

**How To Apply**

**Employment Equity Statement**

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs.

**Vaccination Policy Statement**

The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. The University’s Vaccination Policy-COVID-19 Requirements for Employees and Students (the “Vaccination Policy”), requires all McMaster community members, including employees, accessing a McMaster campus or facility in person to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. While the