Academic Skills Program Coordinator

**Schedule**
Mon-Fri, 8:30am-4:30pm, 35 hours per week

**Education Level**
Bachelor's degree in a relevant field of study.

**Career Level**
Requires 3 years of relevant experience.

**Unit/Project Description**:
The Student Success Centre (SSC), Student Affairs serves an integral, central role in the development and provision of innovative programs and services to students in the areas of First-Year Experience (including outreach, access, transition, and orientation, financial education and support, and the Archway Program, the full-year First-Year Mentorship Program); Academic & Writing Skills Development; Career Counselling, Employment, Entrepreneurship, and Experiential Learning; International Student Services (ISS) and Global Experience; Spiritual Care and Learning; Leadership Development; and Student Community Relations.

The Student Success Centre undertakes a lead role in the development of a holistic student experience, beginning in the first year and extending beyond the classroom, which fundamentally supports the transformative learning of students. This personalized, engaging, and holistic student experience is intended to promote personal growth, support health, self-efficacy, and well-being, and enhance a sense of belonging, inclusive community, and connectedness of all students within the McMaster University community.
- The Student Experience Office (SEO) within the Student Success Centre is the central unit primarily responsible for ensuring new students make a successful transition to university life by preparing students to achieve their academic, professional, and personal aspirations. The SEO offers transitional support programming, including academic and career skills development, financial education, leadership development, student community relations, and a comprehensive full-year, First-Year Mentorship Program through Archway.
- The Student Success Centre’s new Writing and Academic Skills Hub is an intentionally designed, flexible learning space located in Mills Memorial Library. The Writing and Academic Skills Hub serves undergraduate and graduate students through one-on-one appointments, workshops, course-specific tutoring, and events to support students in developing communication, critical thinking and personal management skills while normalizing resource-seeking behaviour.

The Academic Skills Program Coordinator will bring their knowledge and expertise in student development and academic success to support students in developing their writing and academic skills. The incumbent will collaborate with key stakeholders to provide a holistic student experience to support students in achieving their academic goals.

**Job Summary**:
Responsible for the development and delivery of programs and services to assist students in areas of skill development, knowledge acquisition, and experiential learning for the purpose of achieving academic success and enhancing the student experience. Builds strategic alliances with faculty, staff, student groups, student governments, and the greater community to create a culture of collaboration and partnership in ensuring student success.
Purpose and Key Functions:

- Assess students’ academic and personal stage of development and analyze psycho-educational reports to inform on appropriate strategies and development tasks to promote growth and skill building.
- Design and deliver workshops and presentations based on research, sound methodology and an understanding of student experiences and needs in response to faculty and student requests.
- Design and implement evaluation strategies such as surveys, focus groups, and rubrics to measure program outcomes and effectiveness.
- Develop an effective and efficient program delivery strategy such as student based models, seminars, workshops, and online resources that serve to optimize resources and service capacity.
- Counsel students to ensure they understand academic writing standards, review academic work, and refer to appropriate resources.
- Direct effective marketing and promotion of the program to target students in need of services.
- Initiate collaborations and partnerships using a multi-departmental team approach in support of an integrated approach to providing services and promoting a shared approach for student success.
- Conduct proper needs assessment to assess areas of student needs and wants to promote academic success and personal growth and development.
- Analyze and interpret data for purposes of evaluating results, communicating with partners and stakeholders, and informing future planning.
- Make independent decisions on advising students on self-improvement approaches.
- Act as a resource expert to the campus community on issues related to academic skills support services.
- Refer students to appropriate resources, information and services across the University.
- Provide guidance and information to students regarding the Academic Integrity Policy.
- Write and deliver instructiona