Account Manager

Vretta-Lyryx is looking for an Account Manager for Academic Partnerships. The Account Manager will be responsible for new sales and growth of existing accounts**,** managing relationships with clients. The role involves building strong relationships with the clients and to grow the account across all products and services.

**Responsibilities**

**Prospecting, Lead Generation & New Sales**
- Identify and generate leads through various channels such as cold calling, networking events, online platforms, and referrals.
- Qualify leads to determine their level of interest and their potential fit for your products.
- Build strong sales pipeline
- Maintain and tracking progress of all leads and deals
- Achieve assigned annual sales target
- Post sales follow-up to ensure smooth implementations and address concerns
- Provide weekly / monthly / quarterly and annual sales reports and updates to manager and management
- Work with Manager and Management to build and carry out sales strategy
- Maintain and manage all communication (calls, tasks, activities, and potentials)
- Maintain and update all client information on a weekly basis on required documents and CRM systems.

**Account Growth & Upselling**
- Identify opportunities for upselling or cross-selling additional products and services that align with the client's evolving needs..
- Proactively engage with clients to discuss how technology can continue to support their educational goals.

**Client Relationship Management, Engagement & Retention**
- Build and maintain strong relationships with key stakeholders within educational institutions.
- Act as the primary point of contact for clients, addressing inquiries, concerns, and requests.
- Provide responsive and high-quality customer support to address any issues or questions promptly.
- Continuously demonstrate the value that your education technology brings to their institution.
- Share success stories, case studies, and data showcasing how your solutions have positively impacted other clients.
- Have meetings (f2f or online) with all clients periodically
- Build personal connections with key decision-makers and influencers within the client's organization.
- Supporting the CSM team during all phases of course rollout across all semesters
- Bookstore management to ensure consistent availability of course packs/texts
- Informing bookstore staff about updated editions
- Coordination of marketing efforts

**Travel and Networking**
- Attend education-related conferences, workshops, and events to expand the company's presence and network with potential clients.

**Product and Market Knowledge**
- Have a thorough understanding of all products and their features.
- Have a thorough understanding of the market (courses, departments, course codes, course outlines, pathways, academic institutions, etc.).
- Have a fair understanding of the content of all products.
- Have a good understanding of the new products and features in development.

**Why Join VLI**
- Work in an environment where every individual's contribution is crucial to the company's culture, products, and clients.
- Work at the cutting edge of education on products that make a meaningful impact on students' lives globally.
- Organic and stable business model offering great stability for employees.
- A globally distributed, diverse team that operates based on trust.
- Competitive benefits package and professional growth.
- Lots of team activities and fun

**About VLI**

We are dedicated to the modernization of assessment and learning experiences that have transformed educational practices for academic institutions, examination bodies, and training organizations around the world. Our expert team of designers, technologists, and project ninjas support our partners transition from legacy e-assessment and learning systems to world-class technology solutions that are efficient, equitable, flexible, and drive student-success. We welcome you to join us on our mission of giving every student the opportunity to succeed in their academic lives and beyond.

**Applying**

To stay in touch with Vretta-Lyryx and keep up-to-date on all open opportunities, follow us on LinkedIn, Facebook, and Twitter

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- How many years of full time work experience do you have?

Work Location: Remote