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Graduate Program Secretary

2 weeks ago

Toronto, Canada York University Full time

**Purpose**:
The Graduate Program Secretary (GPS) is responsible for providing course support to graduate faculty members, administrative support to the graduate program, and backup front desk reception for the academic unit. Contributes positively and professionally to the team, the department and the Faculty, including fostering an environment that is welcoming and supportive for students (i.e. student-centered service delivery).

**Education**:
High school diploma with some post-secondary education (e.g. College certificate in business, or completion of some related University courses).

**Experience**:
2 years' experience in office administration and front desk reception in an academic School/Department. Some experience supporting teaching/courses is an asset.

**Skills**:
A. Exercising tact, diplomacy and discretion. Dealing courteously and effectively with people.

B. Effective oral and written communication to obtain and relay information accurately.

C. Demonstrated excellence in customer service.

D. Maintaining confidentiality.

E. Attention to detail.

F. Exercising good judgment and initiative.

G. Working effectively and accurately under pressure of high volume and frequent interruptions, ability to multi-task.

H. Excellent organizational skills including ability to set priorities, proactively pursues completion of tasks to meet deadlines.

I. Working independently as well as working effectively as part of a team.

J. Knowledge of an on-line computerized records systems (e.g. SIS).

K. Word processing 40-45 wpm, accuracy is essential.

L. Experience with updating websites (e.g. contribute and/or word-press is an asset).

M. Intermediate word processing (MS Word) and spreadsheet skills (MS Excel)

Other

N. Demonstrated record of good attendance and punctuality.

**Additional Notes**:
If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the **'Posted Date'** will be given preference.

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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.