Graduate Program Assistant

**Purpose**:
The Faculty of Health is committed to creating positive change for our students, our communities, and the world around us through teaching and research excellence to keep more people healthier, longer. Through our six-degree programs - Global Health, Health Studies (Policy, Management and Informatics), Kinesiology & Health Science, Neuroscience, Nursing, Psychology - our commitment to excellence is demonstrated through our faculty members who are nationally and internationally recognized experts, through our leading-edge research, and through local and international partnerships to improve health outcomes both locally and globally. In addition, students engage in experiential education opportunities to build their learning in a range of settings beyond the classroom.

Reporting directly to the Manager, Resources & Planning (MRP) and under the functional direction of the Graduate Program Director (GPD) of the School of Nursing (SoN), the Graduate Program Assistant (GPA) is responsible for providing administrative and secretarial support for the graduate program in Nursing (e.g., MScN, NP, PhD).

This position supports the GPD in the day-to-day administration of the graduate program. The incumbent provides efficient, effective, professional and prompt support to students in the graduate program from admissions to convocation and assists the GPD and faculty in ensuring compliance with the Faculty of Graduate Studies (FGS) program, policies, procedures and regulations governing graduate study at York.

**Education**:
High School Diploma plus completion of some post-secondary courses in office administration/secretarial training.

**Experience**:
Minimum 3 years recent related experience including answering enquiries, maintaining accurate records, arranging meetings, providing administrative support, preparing and monitoring budgets, assisting professional executives. coordinating and scheduling administrative processes in an academic student service area, supporting academic programs, and committee support including minute taking. Knowledge and experience working with graduate program degree requirements, FGS regulations, policies and procedures, CUPE 3903 Unit 1 and 3 Collective Agreements. Knowledge of awards and scholarships would be an asset. Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA), and Freedom of Information and Protection of Privacy Act regulations (FIPPA). Experience with updating web pages using WordPress (or similar software) is required.

**Skills**:
Ability to provide information and answer detailed enquiries in a clear and concise manner
Excellent attention to detail and ability to work accurately with figures
Excellent interpersonal skills, ability to deal courteously and effectively with people in a professional manner. able to exercise tact and diplomacy
Excellent organizational skills
Ability to set and meet deadlines, and set/juggle conflicting priorities
Must exercise good judgment and show initiative
Excellent communication skills (both written and verbal)
Ability to work effectively under pressure of high volume
Work effectively both independently and as member of a team
Flexibility and ability to adapt to changing situations
High level of problem-solving ability
Punctual and reliable.
Minute takingTechnical skills:
Advanced MS Word. intermediate MS Excel. basic to intermediate MS Access
Electronic mail (e.g., Outlook)
Experience using an on-line student information system such as Student Information System (SIS) and other databases (e.g., Graduate Enrolment Module (GEM), Infomart, CUPE Hiring System and Academic Resource Management System (ARMS)
Knowledge of computerized file management and working knowledge of a large online computerized record system
Ability to prepare materials for presentation/publication and conduct internet searches

**Additional Notes**:
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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.