Program Secretary

**JOB POSTING**

**Part-Time Tempoary Position**
**Parkdale Site
**Program Secretary**
**One Part-Time Parental Leave Temporary Position for up to 12 months in duration, 0.8 FTE**
**(28 hours/week), Bargaining Unit - UFCW Local 175**

**Parkdale Queen West Community Health Centre** (PQWCHC) is a dynamic, community-based health care
organization that has historically served mid-west downtown Toronto, and now provides outreach services to
across the entire city. Offering a broad range of services, including primary health care, dental care, harm
reduction, health promotion, counselling, and community development programming, we are also committed to
serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited
organization.***
We are seeking an experienced Program Secretary who shares our passion for making a difference; you see this
role as an opportunity to take the next step in your successful career while contributing to a vision of **_Inclusive _**
**_Communities. Responsive Healthcare. Healthier Lives. _**

The Program Secretary will, under the general supervision of the Primary Care Administrative Supervisor, provide

administrative and organizational support functions. The Program Secretary is able to anticipate and predict

challenges and opportunities regarding the smooth administrative functioning of programs within the Primary Care

and Health Promotion teams; and is proactive in finding solutions to a range of issues that arise. In addition, the

Program Secretary will, on occasion, provide broader support to the Management team. The Program Secretary

will provide support, exercising professional discretion at all times.

**Responsibilities**:

- Provide administrative functions for programs within the Primary Health Care and Health Promotion team
- Liaise with the Primary Care Administrative Coordinator to provide timely information regarding challenges and

potential solutions to a range of tasks
- Assist with implementation of PQWCHC’s Non-insured Invoice tracking and verification systems.
- Assist in the preparation, design and distribution of organizational forms, signage, program publicity materials,

organizational updates and newsletter etc.
- Prepare program flyers, brochures and posters for related programs, services, and events
- Provide administrative support to the Diabetes Education team, including client recruitment and registration for

upcoming programs, purchase ordering, and design and circulation of promotional materials
- Order vaccine, labs, Fit tests, and medical supplies in consultation with providers, ensuring verification with a

backing slip, following up on back orders, and stocking supplies
- Maintain vaccine and diabetes fridges and HIV kit cooler
- Maintain purchasing protocols including purchase order and inventory systems
- Maintenance of exam rooms and replenish supplies as needed
- Maintenance of pharmacy
- Support the team in the distribution of tokens, food vouchers, and managing petty cash
- General office duties including word processing, faxing, and photocopying
- Perform back-up reception and medical secretary coverage, and assists in the orientation and training of relief

staff as required
- Minute taking for clinical, medical secretaries team meetings and working groups
- Coordinate internal and external communication regarding related current and upcoming programs, service

cancellation and closure
- Supports the website; job postings, Program Calendar updates, monthly program updates, display TVs

updates
- Creates and maintains schedule templates for clinical and allied health providers as instructed by Clinical

manager
- Provide organizational and administrative support to Directors and Managers as required

**Qualifications**:

- An undergraduate degree, medical secretary diploma, or college diploma or equivalent experience in a related

field
- Demonstrated knowledge in implementing systems for administrative and organizational support.
- Ability to multi-task, set priorities and anticipate change
- Proactive in identifying challenges and opportunities regarding the smooth functioning of the team
- Demonstrated understanding of working within an anti-oppression and anti-racist framework
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Some flexibility in hours will be required***

**Compensation**:$37,825 to $45,540 per annum (to be pro-rated to a 0.8 FTE), plus HOOPP (Health Care of
Ontario Pension Plan) option**
- PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves _
- compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses. _

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**JOB POSTING**

**Part-Time Tempoary Position**
**Parkdale Site
If you are interested in joining in a creative and dedicated team, we want to hear from you Please send your