Collections Specialist

1 week ago

Mississauga, Canada Citi Full time

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand. **Responsibilities**: - Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced collectors. Has increased opportunity to interpret procedures instructions by choosing among alternative courses of action to resolve delinquencies. Works under general supervision and established procedures. May support a range of products services. Applies detailed knowledge of a wide range of specialized administrative technical skills; and most of the impact is related to the accuracy of tasks performed. Understands how duties relate integrate with others in the team unit. - Increase the Recovery of the past due portfolio of the different collection portfolios - Comply with the goals and parameters of the established operational process - Ensure compliance with quality objectives and compliance with institutional policies - Provide the telephone collection service to the client - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. **Qualifications**: - work under pressure Decision making Problem solving Negotiation - client needs or organizational issues while remaining focused, frustration tolerance - 1 year experience **Education**: - High School diploma or equivalent - **Job Family Group**: Operations - Collections Default - **Job Family**: Core Collections - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

  • collections specialist

    2 weeks ago

    mississauga, Canada Randstad Full time

    Randstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for...

  • Collections Specialist

    2 weeks ago

    Mississauga, Canada Robert Half Full time

    We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts...

  • Collections Specialist

    1 week ago

    Mississauga, Canada Citi Full time

    The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...

  • Collections Specialist

    2 weeks ago

    Mississauga, Canada Onyx Fire Protection Services Inc. Full time

    **Credit and Collections Representative** **Salary**:Competitive** **About Us**: We are committed to excellence and seek an **experienced credit and Collections Representative** to join our finance team. **Responsibilities**: - The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections...

  • Collections Specialist

    4 days ago

    Mississauga, Canada Kelly Services (Canada), Ltd. Full time

    Kelly Services' dynamic customer in Mississauga, ON, is looking for a permanent Collections Specialist who can work onsite Monday to Friday.Primary Duties:Recovery Action on delinquent Accounts, including contact with debtors, discussing repayment and guiding where necessary with a view to achieving recovery of the account.Ability to perform skip tracing and...

  • Collections Specialist

    1 day ago

    Mississauga, Canada Cardinal Couriers Ltd. Full time

    As a Collections Specialist, you will be responsible for dealing with collection problems, maintaining and updating client records on the company’s system, reviewing and monitoring all sales ledgers, working collaboratively with the Credit Manager and Finance team members. **Primary Responsibilities & Duties** - Make and receive collections calls to...

  • Collections Specialist

    2 weeks ago

    Cardinal Couriers Ltd., Goreway Drive, Mississauga, Ontario, Canada Cardinal Couriers Full time

    Collections Specialist (Bilingual – French/English)Location: 6600 Goreway Drive, Unit D, Mississauga, ON On-site, full-timeJoin our collections team where your bilingual expertise makes a real impact. We're looking for a Bilingual Collections Specialist to help us bring and maintain our accounts up-to-date. The position's main focus is collections, with a...

  • Strategic Credit

    2 weeks ago

    Mississauga, Canada Vaco Recruiter Services Full time

    A recruitment service in Peel Region, Mississauga, is seeking a credit and collections specialist. The role involves tracking customer credit exposure, overseeing collection activities, and resolving billing issues. Candidates must have several years in collections, strong negotiation, and communication skills. The pay range is $25 to $35 per hour....

  • Bilingual AR Collections Specialist

    1 week ago

    Mississauga, Canada Compass Group North America Full time

    A global foodservice company in Mississauga is seeking a Bilingual Accounts Receivable Collection Specialist. This role involves managing customer accounts, resolving billing issues, and ensuring timely payment collections. The ideal candidate has 3–5 years of AR collections experience and is bilingual in English and French. Strong analytical skills and...

  • Ar & Collection Specialist

    3 days ago

    Mississauga, Canada Northern Dock Systems Inc. Full time

    **Who are we?** We are Northern Docks Systems, an industry leader in the sales, installation and service of industrial energy-efficient overhead doors and HVLS (high-volume low speed) fans. We have dedicated departments geared towards developing strategic and customized full-scale solutions to enhance safety, productivity, and efficiency for our customers...