Collections Specialist

7 days ago

Mississauga, Canada Onyx Fire Protection Services Inc. Full time

**Credit and Collections Representative**

**Salary**:Competitive**

**About Us**: We are committed to excellence and seek an **experienced credit and Collections Representative**

to join our finance team.

**Responsibilities**:

- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Contact clients to secure payment on overdue invoices
- Investigate and resolve payment discrepancies.
- Collaborate with internal teams to resolve outstanding issues.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Provide exceptional customer service in addressing client inquiries related to accounts.
- Manages and maintains a computerized accounts receivable system; manages and maintains department records, reports, and filing systems.
- Execute appropriate collection strategies to improve period-end/monthly cash flow and other Key Performance Indicators (KPI)
- Performs other job-related duties as assigned.

**Qualifications**:

- Minimum 3 years of experience in accounts receivable and collections
- Proven ability to develop and implement process improvements to reduce collections cycles.
- Strong leadership skills is an asset
- Proficiency in financial software and Microsoft Excel is a must
- Excellent communication and negotiation abilities.
- Commitment to ongoing professional development.
- Knowledge/experience in working with 3rd party customer portals for invoice processing is an asset
- Knowledge of/experience with Microsoft Dynamics (Business Central) platform is an asset

**What We Offer**:

- A family-oriented and collaborative work environment.
- Room for professional growth within a rapidly expanding company.
- Best in class benefits package.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5R 0H1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have 3+ years of related collections experience

Work Location: In person

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