IT Manager-banner Support

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time IT Manager-Banner Support to join our IT team in Langley, BC.

Reporting to the Director, Manufacturing Business Solutions you will be responsible for leading IT operations, strategy, and support for a diverse portfolio of Pattison Food Group business units. you will provide hands-on leadership to ensure operational stability, project delivery, security alignment, and infrastructure optimization, while building strong relationships across autonomous and centrally supported environments.

You will be responsible for:
- Defining and executing IT strategies for assigned banners in alignment with business goals and overall Pattison Food Group IT direction.- Acting as the senior IT leader for supported banners, translating business needs into actionable technology plans.- Providing regular IT performance, project, security, and roadmap updates to banner leadership.- Leading internal IT staff, including performance reviews, coaching, and team development.- Overseeing third-party vendors and managed service providers, including performance evaluation.- Ensuring infrastructure reliability, help desk effectiveness, and timely incident resolution.- Managing hardware/software lifecycle, licensing compliance, and refresh schedules.-
- Developing and managing IT budgets, capital planning, and cost-benefit recommendations.- Ensuring compliance with IT security standards, tools, and audit requirements.- Leading disaster recovery and business continuity planning efforts.- Identifying IT-related risks and implementing mitigation strategies.- Promoting standardization, knowledge sharing, and innovative solutions (e.g., RPA, AI, automation).- Evaluating opportunities for system consolidation and leading harmonization initiatives.

You have:
- A bachelor’s degree in information technology, computer Science, or related field.- 5 to 10+ years of progressive IT experience, including team leadership, project management, and budget oversight.- Strong knowledge of IT infrastructure, ERP systems (preferably Microsoft Business Central), cybersecurity, and business process automation.- Proven ability to manage multi-site/multi-business-unit environments and vendor relationships.- Demonstrated ability to align IT strategy with evolving business priorities.- Experience in regulated industries (e.g., pharmaceutical, liquor, food safety), ERP transformations, Microsoft Azure, and compliance frameworks such as PCI or Health Canada is an asset.

You are:
- A hands-on leader who thrives in diverse, fast-paced environments.- A trusted advisor with strong business acumen and technical expertise.- Resourceful, resilient, and able to navigate competing priorities.- Excellent communicator and able to engage executives, technical teams, and external partners.- Committed to operational excellence and secure IT practices.- Curious, collaborative, and continuously seeking improvement.- Self-aware, empathetic and possess a high level of Emotional Intelligence (EQ). - include on all corporate leadership roles - manager level and up (including external and internal postings).

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

IND6

Compensation Details:
$114,220.00 - $152,293.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

About Us
- Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ more than 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods.
- With 11 retail banners operating nearly 300 food and drug retail locations through Western Canada, in Whitehorse Yukon, Washington State, and Oregon each uniquely positioned to cater to the needs of their community; 4 wholesale businesses catering to the diverse needs of their customer base across Canada; 5 food and pharmacy production facilities focused on high quality distinct offerings; an industry-leading loyalty program and a world-class set of proprietary consumer brands, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.