Manager of Community Services

**Manager of Community Services - Summerside**

Full-Time Temporary Position through March 31, 2025*

**Salary**: $28.14 per hour to start, 37.5 hours per week

**Summerside, PE**
- Immigrant & Refugee Services Association PEI (IRSA) acknowledges that Epekwitk (Prince Edward Island) is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The Epekwitnewaq Mi’kmaq have occupied this Island for over 12,000 years. We honour the “Treaties of Peace and Friendship” which recognized Mi’kmaq rights and established an ongoing relationship between nations. We are all Treaty People._

**Immigrant & Refugee Services Association PEI (IRSA)**, a not-for-profit organization originally founded in 1993, is seeking a **Manager of Community Services - Summerside**to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.

We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.

At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.

**Why Join IRSA?**

You’ll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and lead a team of like-minded individuals in the process
- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Group Health Benefits
- Generous Time-Off programs for work-life balance

**How You’ll Spend Your Time**

Reporting to the Director of Programs, as **Manager of Community Services - Summerside,**you will lead the Summerside team of specialized program workers, in the delivery and execution of client service standards, with a critical eye towards the long-term growth and expansion of the Summerside office. You will be responsible for the management, supervision and evaluation of programs and services related to Settlement, Youth, Employment, and Integration. You will be committed and driven to supporting the vision, mission, core values and strategic plans of IRSA towards the goal of successful newcomer integration into the local community.

In addition, you will engage with the Summerside community in the delivery and execution of community programming to create engaging connections and opportunities to support our newcomer clients. You will plan, organize, budget, and manage the association’s major Summerside community activities.

This role collaborates across departments to build strong relationships with internal and external stakeholders to promote IRSA’s vision, mission, and core values.

**Responsibilities**:

- Leads program development that promotes newcomer success, retention, wellness and a strong sense of community and involvement, leading, supporting and directing the Summerside Team in implementation and coordination of programming.
- Monitors and evaluates team member program implementation initiatives, ensuring team members are meeting objectives through program deliverables within budget and are reflective of IRSA’s objectives.
- Identifies immediate and emerging client needs as well as trends for programs, leading the Summerside office in developing strategies and programming to ensure IRSA is responsive to current and emerging trends.
- In collaboration with team members, lead the exploration of opportunities to engage IRSA clients and surrounding communities.
- Leads, coaches, mentors, and provides support to the Summerside team, scheduling, and chairing team meetings, setting and approving team member schedules to maximize program delivery, leading team member progress and development processes while inspiring and engaging team to reach their full potential.
- Leads onboarding, training, and development of new and existing team members, supporting recruitment and hiring processes as they relate to the Summerside office.
- Collaborates with internal and external stakeholders on the development of strategic direction to support initiatives for IRSA.
- Develops strong partnerships with cross-functional IRSA departments to promote participation, engagement and wellness opportunities while supporting other their departmental programming as well.
- Supports, develops, and enhances partnerships with community organizations, business, governmental agencies, ethno-cultural organizations, and events that support newcomer integration and IRSA programs.
- Leads and encourages Summerside team participation in networking and community events, promoting participation of IRSA clients.
- Supports working relationships between Summerside team members and other internal and external partners for overall IR