Property Administrator

Triovest, one of the largest privately-owned Canadian commercial real estate companies, is seeking a Property Administrator in Vancouver. The successful individual will be responsible for supporting and assisting the Property Management Team in the successful day-to-day administration and operations of a mixed-use commercial real estate portfolio. The successful individual will develop and maintain relationships with clients, tenants, and contractors to ensure building standards are adhered to and service performance is optimal. This role requires superior communication and organizational skills to respond to tenant inquires, and a high-level of professionalism including service excellence.

**KEY RESPONSIBILITIES**
- Working closely with the Team to oversee the financial aspects of the portfolio, including budgeting, forecasting, and financial reporting.
- Assist with the preparation of the portfolio’s monthly financial reports within the required timelines and assist with variance analysis.
- Oversee the AR and AP process, track accounts payable, assist with rent collection, and manage the Accounts Receivable process ensuring all outstanding balances are followed on a timely basis.
- Read and understand Lease Agreements and work with Leasing to ensure new tenants are set up properly in the accounting software.
- Maintain lease data, track lease renewals, and ensure accurate rent billing and tenant reconciliation.
- Conduct periodic Lease audits and ensure tenant communication, administration, and recoveries are completed per the Lease Agreement, including the year-end reconciliation process.
- Process, administer, and respond to inquiries regarding tenant accounts, rent letters and year-end billing reconciliations.
- Analyze property expenses, identify cost-saving opportunities, and recommend strategies for improving property financial performance.
- Maintain organized and up-to-date financial records, including lease agreements, vendor contracts, and property-related documents.
- Assist with the implementation and adherence to national programs, policies, procedures, and property management best practices.
- Routinely review to ensure the information held within the Tenant Manual, Contractor Guidelines, and other manuals and guides is accurate and continuously up to date.
- Provide assistance with the execution of tenant and building events, with the Property Management Team.

**QUALIFICATIONS & ATTRIBUTES**
- A post-secondary degree in Accounting, Finance or Business Administration is preferred.
- A minimum of two (2) years of related Commercial Property Management experience.
- Experience in accounting or finance, preferably in commercial real estate.
- Experience in Yardi Voyager and Yardi Payscan is an asset.
- Sound understanding of basic accounting concepts and principles. Well-developed written and oral communication skills.
- Proactive in identifying potential issues and taking preventive measures to mitigate risks.
- Collaborative approach to problem-solving and relationship development, and ability to work effectively with individuals at all levels of the organization.
- Excellent written and verbal communication skills, including the ability to interact effectively with clients, tenants, team members, and service providers.
- A client-centric approach, prioritizing client service and the ability to build and maintain client trust.
- Exceptional organizational skills to manage multiple properties, teams, and projects simultaneously.
- A keen eye for detail, ensuring that operational and financial aspects of the properties are meticulously managed.
- Flexibility to adapt to changing market conditions, tenant needs, and unexpected challenges.
- Passionate about fostering an inclusive and positive organizational culture.
- A dedication to providing exceptional service, every day.
- Exceptional organizational skills to support multiple properties, teams, and projects simultaneously.
- The ability to adapt to change in a positive way and deliver successful results within a given time frame.
- A team-oriented approach to meeting goals and objectives.

**Triovest is an Equal Opportunity Employer**

We are committed to creating a culture of equity, diversity, and inclusion, including fostering a safe and respectful environment that allows for diverse perspectives—a work environment in which all employees are valued and have an equal opportunity to achieve success.

Applicants who meet the qualifications will be given fair consideration for employment, free from any form of discrimination based on protected grounds.

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