Property Administrator

**Job description**

**JOB TITLE**: Property Administrator

**REPORTS TO**:Property Manager

**PRIMARY DUTIES**: Day-to-Day Administration of All Properties; Administrative Support to Property Management Department

**STATUS**:Permanent, Full-Time

**SALARY**:$65,000 - $75,000

Quay North Urban Development Corp. (“QNU”) is a property development and management company, with 40 years of experience in the real estate industry. QNU manages our privately-owned assets, as well as provides services to clients and partners looking for specialized real estate and services tailored to specific projects or opportunities. With teams dedicated to real estate development, full-service property management, resort management, venue operation and marketing, our properties are managed with the highest standards, and our clients and partners are served with dedicated attention. Our diverse history has provided a strong foundation based on international experience in land development and asset management, specializing in leisure and entertainment properties, tourist destinations, and placemaking.

The role of the **Property Administrator**reports directly to the Property Manager while supporting the Property Management Department with the day-to-day operations of multiple commercial and retail properties. The role reports directly to the President on special projects and leasing initiatives.

**1. SCOPE AND PURPOSE**

The Property Administrator is the primary support conduit to the Property Manager for communication and coordination of issues arising from day-to-day operations of all portfolio properties, including providing coordination and support to the Maintenance Supervisor and maintenance and security teams. This role requires liaising with the Marketing Department with onsite programming and events, as well providing maintenance support to the Venue Department. The role reports directly to the President on construction, leasing, and documentation.

**2. CORE COMPETENCIES, CHARACTERISTICS AND QUALIFICATIONS**

The Property Administrator possesses and demonstrates the following experience and/or capabilities:

- 4 years relevant work experience in property management industry
- Experience with property management accounting software an asset
- Experience in lease coordination and administration: review upcoming lease renewals for all properties, draft all lease documentation and renewals, perform rental analysis and audits within 90 days of expiry
- A willingness to learn and ability to understand building operation systems
- A client-facing communicator and problem solver
- Exceptional written and verbal communication skills
- Highly organized, with impeccable attention to detail, in all aspects of role
- Ability to handle multiple projects simultaneously and work under pressure
- Experience with aspects of onsite security and building systems is an asset
- Strong time management skills and ability to balance multiple priorities simultaneously
- Friendly, professional, and personable demeanor
- Proven ability to keep company confidences
- Ability to follow clear instruction
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
- High degree of professionalism in dealing with diverse groups of people, including staff of all levels; community leaders; clients; other stakeholders
- Experienced self-starter; ability to complete a high volume of tasks with little guidance
- Ability to manage project timelines and budgets
- Ability to develop strong relationships with all departments and has a ‘can-do attitude’
- Common sense, and critical thinking

**3. POSITION RESPONSIBILITIES AND ACCOUNTABILITIES**

The following outlines the roles and responsibilities of the Property Administrator, as it relates to the onsite property services.

**a. General**
- Primary support conduit to the Property Manager for communication and coordination of issues arising from all the properties, including tenant and day-to-day operations
- Primary support conduit to the Maintenance Supervisor for coordination of onsite operations.
- Drafting of offers and preparing lease extensions and modifications for new and existing tenants under the direction of the President.
- For all properties, coordinates tenant inquiries, operational issues, assisting with staffing concerns, inclusive of Maintenance and Security departments
- Liaison with Communications department on programing / events / marketing, as directed.
- Liaison with Venue department on maintenance related items at the Venues, as directed.
- Day-to-day property administration as directed.
- Coordinate all construction, onboarding, transitioning and exit procedures for tenants new and old, providing updates to Property Manager and President weekly.
- Meet and liaise with trades on site to understand all building systems.
- On occasion, reachable after hours and weekends when required for emergencies.
- Coordination of PAP, Rent,