Clinic Assistant

1 week ago

Orleans, Canada Echo Audiology Full time

Echo Audiology is a bilingual clinic, locally owned & operated by an experienced Audiologist. The clinic was built around the Patient experience, using a medical & friendly approach to the practice. As the second clinic in Canada to be designated as a Person-Centered Clinic by the Ida Institute, Echo Audiology has set a high standard in patient care. From 2022 to 2025, the clinic has also been honored with the Ottawa Awards for Best Hearing Specialist and received the 2022 Gem of Innes Award for Best Personal Services Business, which highlights the trust they've earned within the community. In addition to hearing health services, Echo Audiology fosters collaboration with a range of healthcare professionals to best help their patients. Situated within the same clinical space as NewU Physio, they work alongside physiotherapists, a CM acupuncturist, and a myofascial therapist, providing patients with a comprehensive, multidisciplinary approach to health and wellness.

**Required/Preferred Qualifications**
- Fluent in English and French (spoken, read, and written)
- Exceptional customer service (medical field or otherwise)
- Enjoys and adapts well to fast-paced environment
- Strong computer skills (ie: fast on the computer due to managing multiple programs at once)
- Strong time management, organizational skills and multitasking abilities
- Provides a high level of customer care while being tactful and maintaining confidentiality
- Ability to work well independently and in a team / gets along with colleagues
- Enjoys engaging with patient population from infants to geriatrics, including their families
- Previous experience in an Audiology/Hearing Clinic an asset but not mandatory

**Other Attributes**
- Attentive to details, flexible and demonstrate professionalism
- Friendly, reliable, respectful and has a positive attitude

**Summary of Main Tasks**
- Working alongside the Clinician(s) and other Clinic Assistant(s)
- Assisting the Audiologist(s) for pediatric assessments using VRA (Visual Reinforcement Audiometry) & Play Audiometry (training will be provided)
- Supporting the Clinician(s), preparing & cleaning Patient rooms and equipment for appointments
- Use of CRM system for scheduling, inputting data and keeping Patient records up to date & use of clinical software
- Cleaning and troubleshooting hearing aids & Patient orientation (ex: maintenance, connecting bluetooth devices, etc)
- Management of product flow of the clinic (ordering, receiving, verifying products, managing schedule based on this, etc)
- Producing documents and materials for Patients and for the clinic (ex: hearing aid instructions)
- Administrative tasks such as scanning, filing, copying, etc
- **Additional information**_
- Work-life balance a priority
- Time allocated for lunch and regular team meetings
- PPE provided as required
- On-site free parking
- Life Insurance & Health Benefits available pending on eligibility

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

**Benefits**:

- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Day shift

Application question(s):

- Are you bilingual in French & English?
- Please confirm that you are seeking a permanent full time position. If you are currently studying, please confirm that you are seeking a 37.5 hour per week position on an ongoing basis. If not, please elaborate on our availability.

Work Location: In person

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