Retail Customer Service Coordinator

2 weeks ago

Surrey, Canada Winners Full time

Winners

Bei TJX Canada bietet jeder Tag neue Möglichkeiten für Entwicklung, Entdeckungen und Erfolge. Du wirst Teil unseres dynamischen Teams sein, das auf Vielfalt setzt, Zusammenarbeit fördert und deine Entwicklung in den Vordergrund stellt. Egal, ob du in unseren Distribution Centres, in den Offices oder in unseren Stores - WINNERS, HomeSense und Marshalls - arbeitest, wirst du viele Möglichkeiten haben, etwas zu lernen, dich zu entwickeln und etwas zu bewirken. Komm in unsere TJX Familie - ein Fortune 100-Unternehmen und der weltweit führende Off-Price-Einzelhändler.

**Tätigkeitsbeschreibung**:
**The opportunity**

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you

**What you'll discover**

Eligible Associates can look forward to:

- One-of-a-kind, inclusive culture
- Dedicated training and on-the-job resources to enhance your development
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living

**What you'll do**

It's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:

- Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
- Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
- Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
- Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
- Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.
- For a closer look into the role, click HERE

**What you'll need**

To begin your career with us, you'll have:

- Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
- High School education or equivalent experience
- Excellent problem solving and communication skills including verbal, written and active listening
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
- The ability to set up and maintain a warehouse environment

**Adresse**:
12101 72nd Avenue Unit 105

**Standort**:
CAN Winners Store 0290 Surrey BC

Hourly range: $19.40-$24.25 / hour
- This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

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