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Dental Receptionist/ Recall Coordinator

2 weeks ago

Calgary, Canada Apollo Dental Full time

**Overview**

**Responsibilities**
- Greet patients warmly and manage the check-in and check-out processes.
- Schedule appointments and confirm patient visits using Dentrix or similar software.
- Maintain accurate patient records in electronic medical records systems.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Process patient payments and handle billing inquiries.
- Assist with insurance verification and claims processing.
- Ensure the front desk area is organized and welcoming for patients.
- Collaborate with dental staff to ensure seamless patient flow and communication.

**Requirements**:

- Previous experience in a dental office setting is preferred.
- Proficiency in Cleardent and Recallmax is a plus.
- Strong understanding of medical terminology related to dentistry.
- Excellent administrative skills with attention to detail and accuracy.
- Ability to operate standard office equipment, including phone systems and computers.
- Strong interpersonal skills with a focus on customer service.
- Ability to multitask effectively in a busy environment while maintaining professionalism.
- High school diploma or equivalent; additional certification in office administration is a plus.

Join our team as a Dental Receptionist and contribute to providing excellent dental care while ensuring a positive experience for our patients.

**Job Types**: Full-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: No less than 40 per week

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (preferred)

Work Location: In person